Would have liked to been able to reserve seat on plane
Fly Direct
FlyDirect
12 years ago
On our Fly Direct charter aircraft it is not possible to pre book seats. The Barcelona Atiram has a small reception Area for check in it is not manned on a 24 hour basis. The hotel does not have a bar in house as there are many close by.
Yours sincerely
Celine Bentley
Customer Services Manager
Cabin service let it down. The delay caused by each customer paying for items was ridiculous. We were next to one last row and were offered nothing worthwhile it had all gone and in any event 15...
Did not reply to my e-mail for further info on Majorca package
Fly Direct
FlyDirect
12 years ago
We have checked through our emails and we do not appear to have received an email from you requesting further information, any time after the date you booked which was the 02 August 2014. We are always happy to give clients who use our website information by email or phone if they call us. We are delighted you enjoyed the holiday and your stay at the Vistamar Hotel.
Yours sincerely
Celine Bentley
Customer Services Manager
Důvěryhodný zákazník
12 years ago
I requested information from you previous to my booking date by e-mail, not after and did not receive a reply from you. However I then proceeded to book online anyway. I wonder how many potential customers you might loose or have lost due to this!! I would also like to point out that I telephoned on two separate occasions to request information as well, and at both times the phone was not answered.
Recenze produktu
Datum nákupu: 01/08/2014
0
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Důvěryhodný zákazník
Ověřeno Feefo
12 years ago
Very efficient great flight will book again
Recenze produktu
Datum nákupu: 05/08/2014
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
12 years ago
Overall the service was impressive smooth run holiday.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.