Recenze společnosti FlyDirect

Many Thanks for your feedback. We are delighted to hear that you enjoyed your flight to Tenerife, and look forward to seeing you on another FlyDirect holiday soon.

Many Thanks for your feedback. We are sorry that you weren't originally allocated seats together, this is always our aim but is not always possible. We are however glad that this was corrected for you onboard. We hope to see you on another Flydirect holiday soon.

Many Thanks for your feedback. I have checked your booking and assistance had been arranged in advance for your journey through Tenerife airport, however unfortunately specific seat requests cannot be guaranteed. We are pleased to hear that check-in staff were able to help with this on the day and we hope to be of service to you again in the future.

Many Thanks for your feedback. We're sorry to hear that the hotel did not quite live up to your expectations and will be sure to bear this in mind when planning our 2018 programme to Tenerife. We do mention in our brochure and online descriptions that this hotel is a 10 minute drive from the resort centre, but apologise that this wasn't specifically highlighted at the time of booking. We hope to be of service to you again in future.

Hi, thank you for your comments. I'm really sorry that you couldn't get through to us, we always try our best to answer calls as quickly as possible but at busy times this can take a little longer. Out of office hours we activate our answerphone message. I'm sorry that our staff couldn't help and didn't appear to try harder. We are allocated a certain number of room types at each of the hotels we work with and while the team do aim to offer alternatives if your first option isn't available I'm sorry that this was't the service you experienced on this occasion. My apologies that we didn't deliver the experience that we promise, I hope the flight went well and perhaps you might give us another chance in the future.

Many Thanks for your feedback. We're thrilled to hear that you had an enjoyable flight and holiday in Tenerife; we agree that the Costa Adeje Gran Hotel is outstanding. We look forward to being of service to you again in the future.

Many Thanks for your feedback. We're pleased to hear you enjoyed your flights, and look forward to being or service to you again soon.

Many Thanks for your feedback. We're delighted that you enjoyed your flights and look forward to seeing you on board another FlyDirect service in the future.

Many Thanks for your feedback. We're pleased to hear that you found our direct service convenient, and hope to see you on another Flydirect service in the future.

Thank you for your positive feedback and we are thrilled that you found your booking experience easy.