Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

FlyDirect Recenze | Hodnocení zákaznického servisu pro {{merchantUrl}} | Feefo

Zobrazení všech 3,192 recenzí

Důvěryhodný zákazník

Ověřeno Feefo

7 years ago

Cabin service ran out of sandwiches on return and the two stewardesses were not professional. Our Malaga departure was late and no information was given. Only one person on check in to start with....

Přečíst další

Rebecca Evans

FlyDirect

7 years ago

Many Thanks for your feedback. We're sorry to hear about your experience on board and have passed on your comments to the airline for their review. We hope that this did not detract from an otherwise pleasant holiday.

Důvěryhodný zákazník

7 years ago

It was still a pleasant enough journey and did not detract from our holiday. My comments for improvement purposes only.

Recenze produktu

Datum nákupu: 20/10/2018

Důvěryhodný zákazník

Ověřeno Feefo

7 years ago

Uncomfortable waiting

1.5 hours waiting on plane outward and return. I know it was not fly direct fault, but they could have given us a free drink once we were airborne. Quite a few young children on board made it quite...

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Rebecca Evans

FlyDirect

7 years ago

Many Thanks for your feedback. We are sorry that you were delayed, which as you're aware was out of the airline's control. Your comments regarding drinks have been communicated to them however.

Datum nákupu: 27/10/2018

Mrs E Shanks

Ověřeno Feefo

Jersey

7 years ago

Co říká Mrs E Shanks o FlyDirect:

Flying good when flying.

Waiting 2 hours on the Tarmac both ways does not make for a great flight.

Rebecca Evans

FlyDirect

7 years ago

Many Thanks for your feedback. We apologise that you were delayed on this occasion, which was due to air traffic control restrictions outside of the control of the airline. We hope that this did not detract from an otherwise enjoyable holiday.

Recenze produktu

Datum nákupu: 27/10/2018

Důvěryhodný zákazník

Ověřeno Feefo

7 years ago

break to costa del sol

direct flights are fantastic, no messing about through gatwick

Datum nákupu: 27/10/2018

Miss S Geddes

Ověřeno Feefo

7 years ago

Co říká Miss S Geddes o FlyDirect:

Lack of information and Flybe!

Lack of information on transfer times, rep at the hotel would not allow us to purchase a trip over the telephone given that he had been at the hotel once the whole trip, also to be sat on a plane for...

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Rebecca Evans

FlyDirect

7 years ago

Many Thanks for your feedback. We are sorry about the delays on this occasion, and are in discussion with the airline and airport in order to avoid a repeat of these issues in future. We hope that this did not detract from an otherwise pleasant holiday.

Recenze produktu

Datum nákupu: 27/10/2018

Důvěryhodný zákazník

Ověřeno Feefo

7 years ago

It was simple to book this holiday and great to know the transfer was sorted the only problem was being delayed 2hrs on the way to Malaga and on the way back, if Flybe would of checked us in on time...

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Rebecca Evans

FlyDirect

7 years ago

Many Thanks for your feedback. We are sorry about the delays experienced on this occasion which were due to air traffic control restrictions. We hope that this did not detract from an otherwise enjoyable holiday.

Recenze produktu

Datum nákupu: 27/10/2018

Důvěryhodný zákazník

Ověřeno Feefo

7 years ago

Better communication regarding delay on return flight and very poor service that there was no sandwiches or food to purchase on it given that it was a lunchtime flight

Rebecca Evans

FlyDirect

7 years ago

Many Thanks for your feedback. We apologise for the delay on your flight, and have communicated your comments regarding meals onboard to the airline. We hope that this did not detract from an otherwise enjoyable holiday.

Datum nákupu: 20/10/2018

Mrs K Allo

Ověřeno Feefo

Jersey

7 years ago

Co říká Mrs K Allo o FlyDirect:

Helpful customer orientated staff

The office staff in Jersey who we we booked our flight with were very helpful and very customer orientated and went the extra mile. The flight times were excellent for flight over and return. The...

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Rebecca Evans

FlyDirect

7 years ago

Many Thanks for your feedback. We're delighted to hear that you had an enjoyable booking experience and holiday. The luggage allowance is restricted slightly on this route due to a combination of factors.

Datum nákupu: 20/10/2018

Důvěryhodný zákazník

Ověřeno Feefo

7 years ago

Definitely recommend as it is so much easier to fly direct - only booked flights though,

Recenze produktu

Datum nákupu: 20/10/2018

Ms G Warncken

Ověřeno Feefo

7 years ago

Co říká Ms G Warncken o FlyDirect:

Restaurant room for improvement

Reception and cleaners very friendly and helpful. The restaurant staff except for one, Carlos, were not. Twice we were asked to move seat because of Privilege guests, once when we were actually...

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Rebecca Evans

FlyDirect

7 years ago

Many Thanks for your feedback, which we have passed on to the Estepona Palace.

Recenze produktu

Datum nákupu: 20/10/2018

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Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti FlyDirect

COSTA DEL SOLVíce recenzí pro tento výrobek (322)Prohlédnout si stránku výrobkuOverall an average service due to reasons given for return leg of journey.

Hotel TritonVíce recenzí pro tento výrobek (8)Prohlédnout si stránku výrobkuHotel needs updating staff great no problems . Perfect position.

Andalucia PlazaVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobkuThe Hotel and the staff were lovely, small issue of ants in the room

FUERTE ESTEPONA HTLVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuThe hotel was great, lovely and clean most staff were very welcoming

COSTA DEL SOLVíce recenzí pro tento výrobek (322)Prohlédnout si stránku výrobkuNicer beaches in Jersey!!

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?