Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

FlyDirect Recenze | Hodnocení zákaznického servisu pro {{merchantUrl}} | Feefo

Zobrazení všech 3,192 recenzí

Důvěryhodný zákazník

Ověřeno Feefo

6 years ago

Very good service with no hassle, much better than going through Gatwick. The only problem was that if you arrive at the airport more than 2 hours ahead (when check in opens) there is very limited...

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Eleanor

FlyDirect

6 years ago

Thank you for reviewing your holiday with FlyDirect. It’s great to hear that you arrived with no hassle, and that you had a pleasant stay at your hotel. We appreciate you arriving 2 hours a head of your flight and we're sorry that you were disappointed with the facilities in Jersey Airport.

Recenze produktu

Datum nákupu: 22/09/2019

Důvěryhodný zákazník

Ověřeno Feefo

6 years ago

Check-in was without problems. Flight was good and on time.

Rebecca Evans

FlyDirect

6 years ago

Many Thanks for your feedback. We're pleased to hear that you enjoyed the flight in general. Unfortunately we have no control over the brands served on board, however we will pass on your comment regarding the wine to Air Europa.

Recenze produktu

Datum nákupu: 15/09/2019

Důvěryhodný zákazník

Ověřeno Feefo

6 years ago

It was not their fault there was 2 hours delay which we understand was due to French Air Traffic Control and yes we would use them again.

Rebecca Evans

FlyDirect

6 years ago

Many Thanks for your feedback. We apologise for the unavoidable delay on this occasion, and hope to see you on another FlyDirect service soon.

Recenze produktu

Datum nákupu: 15/09/2019

Dr S Wareing jones

Ověřeno Feefo

6 years ago

Co říká Dr S Wareing jones o FlyDirect:

Generally good but our change of address was not noted even though we advised the office of this twice. Our travel documents were sent to our old address.

Rebecca Evans

FlyDirect

6 years ago

Many Thanks for your feedback. We have checked our system and unfortunately it wasn't picked up that your documents had already been sent when your address change was processed, please accept our apologies for this oversight. We will feedback your comments to the HSM Sandalo Hotel.

Recenze produktu

Datum nákupu: 15/09/2019

Důvěryhodný zákazník

Ověřeno Feefo

6 years ago

Easy booking

Recenze produktu

Datum nákupu: 15/09/2019

Důvěryhodný zákazník

Ověřeno Feefo

6 years ago

Absolutely perfect service would highly recommend.

Eleanor

FlyDirect

6 years ago

Thank you for taking the time to review our FlyDirect service. We're glad you were happy and welcome you to FlyDirect in the future

Recenze produktu

Datum nákupu: 15/09/2019

Mr D Knight

Ověřeno Feefo

6 years ago

Co říká Mr D Knight o FlyDirect:

Need to sort out check in procedures

The check in for flights needs to be improved , particularly at Jersey which is really slow . Long queues even when you get there well in advance of time specified . No Fly Direct rep at departures...

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Recenze produktu

Datum nákupu: 15/09/2019

Mr P Fraser

Ověřeno Feefo

6 years ago

Co říká Mr P Fraser o FlyDirect:

Direct, gets you there quicker, and with less hassle...a great experience!

It was a good flight, and the crew were very friendly and professional. We had a delay on the way out, and return journey, but nothing serious. Also, good flight times for us. Will use again, and...

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Eleanor

FlyDirect

6 years ago

Thank you for reviewing your experience with FlyDirect. It’s always great to hear that we’re taking some of the hassle out of flying abroad. We hope you enjoyed the rest of your holiday and to see you travel with FlyDirect again in the near future.

Recenze produktu

Datum nákupu: 15/09/2019

Důvěryhodný zákazník

Ověřeno Feefo

6 years ago

Terrible holiday !

I have already sent an email advising what a terrible holiday we had and not had the decency of a reply from them

Lydia Smith

FlyDirect

6 years ago

Thank you for your message, I'm sorry that you didn't enjoy your holiday as we had hoped. I know our Customer Services team and Product Manager have since replied to you with updates as to the status of your complaint. Thank you for your patience.

Recenze produktu

Datum nákupu: 08/09/2019

Důvěryhodný zákazník

Ověřeno Feefo

6 years ago

Cala’Dor, Majorca

Direct flights are the way to go ! FlyDirect offer so many different hotels for budgets and will definitely check out their website when we next plan our holidays. We stayed in Cala D’Or in Majorca...

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Eleanor

FlyDirect

6 years ago

Thank you for taking the time to review your holiday with Fly Direct! We’re glad to hear that you were impressed with the choice of hotels on our website and to hear that you’d book with us again. We very much welcome you onto a trip in the future and would be happy to suggest other beach resorts if you’d like to try somewhere different next time.

Recenze produktu

Datum nákupu: 08/09/2019

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Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti FlyDirect

Zafiro Rey Don JaimeVíce recenzí pro tento výrobek (20)Prohlédnout si stránku výrobkuVery clean and nice hotel, restaurant staff are friendly.

MAJORCAVíce recenzí pro tento výrobek (935)Prohlédnout si stránku výrobkuTo drink on board, we purchased a bottle of red wine. There was only Rioja which was the most disgusting wine I've ever tasted. On asking why, with all the lovely ones made in Mallorca, were we...Přečíst další

MAJORCAVíce recenzí pro tento výrobek (935)Prohlédnout si stránku výrobkuOnce airborne staff very good and they did try to make up time.

MAJORCAVíce recenzí pro tento výrobek (935)Prohlédnout si stránku výrobkuFlight late in both directions, because it leaves late to Mallorca, you arrive too late to get a meal

MAJORCAVíce recenzí pro tento výrobek (935)Prohlédnout si stránku výrobkuEverything perfect from start to finish

MAJORCAVíce recenzí pro tento výrobek (935)Prohlédnout si stránku výrobkuI think it’s a good idea that people want, and it works.

OCCIDENTAL CALA VINASVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuThe food was cold and disgusting ! Out of a weeks all inclusive had to eat out Three times ! Staff were either lovely or totally awful. Cleanliness was great

Barcelo Ponnet PlayaVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuSmiling staff and right next to the beach - perfect ! Food was okay - usual buffet style but hot food could have been hotter.

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?