Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

FlyDirect Recenze | Hodnocení zákaznického servisu pro {{merchantUrl}} | Feefo

Zobrazení všech 3,192 recenzí

Důvěryhodný zákazník

Ověřeno Feefo

6 years ago

Very good service we were told you couldn’t reserve seats but clearly 4 ladies had each way. If only this was possible when you book & pay for the extra legroom seats.

Rebecca Evans

FlyDirect

6 years ago

Many Thanks for your feedback, we're pleased to hear that you had a pleasant holiday. Unfortunately at the moment we are unable to reserve seats on our Costa del Sol service (although we can on our Tenerife flights). We will look into the situation you refer to, as we weren't aware of this.

Recenze produktu

Datum nákupu: 19/10/2019

Mr N Barlow

Ověřeno Feefo

6 years ago

Co říká Mr N Barlow o FlyDirect:

Great Direct Option

Flights only was great option to head to the sun for a week. Good in-flight service, and all on schedule.

Eleanor

FlyDirect

6 years ago

Thank you for reviewing our FlyDirect service. It’s great that you found our flight prompt and a good alternative to flying from Gatwick. We hope to see you travel with us again in the near future.

Recenze produktu

Datum nákupu: 19/10/2019

Důvěryhodný zákazník

Ověřeno Feefo

6 years ago

Apart from small issues with Rep was a well organised holiday

Flights were very prompt and without issue. Rep meeting us at Malaga was not visible initially on arrival which caused some confusion and delay. Information for airport pick up on return journey was...

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Eleanor

FlyDirect

6 years ago

Thank you for your feedback. We’re happy to hear that you felt satisfied with our flights and the hotels facilities. Thank you for voicing your experience in regards to our rep service and we’re sorry that you felt it caused confusion, we’ll pass your comments onto our partners in Spain to improve this area. We would be delighted to have you travel with us again in the future.

Recenze produktu

Datum nákupu: 12/10/2019

Důvěryhodný zákazník

Ověřeno Feefo

6 years ago

On time to leave, arrived within schedule, felt less cattle market than Ryanair

Rebecca Evans

FlyDirect

6 years ago

Many Thanks for your feedback. We're pleased to hear that you enjoyed our direct flight service and your hotel.

Recenze produktu

Datum nákupu: 12/10/2019

Důvěryhodný zákazník

Ověřeno Feefo

6 years ago

Good

Flights on time and would use agai

Rebecca Evans

FlyDirect

6 years ago

Many Thanks for your feedback. We look forward to welcoming you on to another FlyDirect flight soon.

Recenze produktu

Datum nákupu: 12/10/2019

Důvěryhodný zákazník

Ověřeno Feefo

6 years ago

Took repeated phone calls to receive paperwork for the flight & holiday

Very poor communication

Rebecca Evans

FlyDirect

6 years ago

Many Thanks for your feedback. We are sorry that the first set of paperwork didn't reach you through the post, and will look into how we can respond more promptly going forward.

Recenze produktu

Datum nákupu: 12/10/2019

Mrs R Carre

Ověřeno Feefo

6 years ago

Co říká Mrs R Carre o FlyDirect:

When we landed in malaga it was chaos the reps were not ready for the early arrival. no contact from reps about pick up times on departure day.The Hotel has really gone down we have been there 8...

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Rebecca Evans

FlyDirect

6 years ago

Many Thanks for your feedback. We are working with our ground agents in Malaga to prevent a repeat of your experience. We're sorry to hear that you didn't enjoy your hotel on this occasion and will pass on your comments. Please don't hesitate to contact us when planning your next trip so that we can assist personally in finding an alternative.

Recenze produktu

Datum nákupu: 12/10/2019

Důvěryhodný zákazník

Ověřeno Feefo

6 years ago

Our second time and all went smoothly as far as FlyDirect's service was concerned. I would use them again.

Rebecca Evans

FlyDirect

6 years ago

Many Thanks for your feedback. We're delighted to hear that you had an enjoyable holiday, and will pass your comments on to the Hotel.

Recenze produktu

Datum nákupu: 29/09/2019

Mr S Hanby

Ověřeno Feefo

6 years ago

Co říká Mr S Hanby o FlyDirect:

Hanby- on time , comfortable and great service

Yes I would definitely recommend

Rebecca Evans

FlyDirect

6 years ago

Many Thanks for your feedback. We're delighted to hear that you enjoyed our direct flights.

Recenze produktu

Datum nákupu: 12/10/2019

Důvěryhodný zákazník

Ověřeno Feefo

6 years ago

Love the direct flights from Jersey.

Rebecca Evans

FlyDirect

6 years ago

Many Thanks for your feedback. We're sorry to hear that you were dissatisfied with the hotel and will pass on your comments to them.

Recenze produktu

Datum nákupu: 05/10/2019

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Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti FlyDirect

COSTA DEL SOLVíce recenzí pro tento výrobek (322)Prohlédnout si stránku výrobkuSo good to have direct flights if only there were more destinations

COSTA DEL SOLVíce recenzí pro tento výrobek (322)Prohlédnout si stránku výrobkuReally good option to avoid using Gatwick. Slightly expensive.

MS AmaraguaVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuLovely hotel with good facilities, food and drink not overpriced like some resorts

Sol Don MarcoVíce recenzí pro tento výrobek (5)Prohlédnout si stránku výrobkuFabulous hotel, locatoin, service and food. Thank you.

COSTA DEL SOLVíce recenzí pro tento výrobek (322)Prohlédnout si stránku výrobkuExpensive for short flight

H10 ESTEPONA PALACEVíce recenzí pro tento výrobek (15)Prohlédnout si stránku výrobkuonly bugbear would've been nice to have a kettle in the room

Hotel TritonVíce recenzí pro tento výrobek (8)Prohlédnout si stránku výrobkuThe Food in the hotel was far from good and it did not matter what time you went it was very crowded If you liked Pork this is the hotel for you Every night it was served. Like i said earlier our...Přečíst další

PUNTA ROTJA SPAVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobkuThe hotel was full and late in the season. The staff are great and accommodating. Only negative was poor quality of many pool beds and lack of pool staff to sort this.out Good entertainment and...Přečíst další

COSTA DEL SOLVíce recenzí pro tento výrobek (322)Prohlédnout si stránku výrobkuPrice was a little high could have been a bit cheaper

Hotel TritonVíce recenzí pro tento výrobek (8)Prohlédnout si stránku výrobkuThe Hotel was very dated and need of upgrade, lots of corridors and stairs for older guests too which there were lots. We were sent to the extra part of hotel connected by long tatty corridor and...Přečíst další

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?