I paid £ 65.99p for a bunch of flowers which in no way came anywhere close to the images portrayed on the website. Best estimate about of value £ 25.
Absolutely disappointed by Senator's response...
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FSD Customer Service
Flowers Same Day
2 years ago
Hello John.
I am very sorry you feel this way, as discussed via emails, the images seen online are for illustration purposes, it does state in the description
Each and every design is one-of-a-kind, created by an artisan florist using the freshest stems available on the day so, whilst your gift will look different to the one pictured, it will still be just as lovely.
I spoke with my management team, who confirmed the hand-tied was made to full value, using fresh flowers, in the correct colours, and as a goodwill gesture, we have refunded £15.
Sorry for any upset and inconvenience caused.
Kind Regards
Katy
Customer Care
JO
John
2 years ago
Totally dissatisfied with value for money product. £ 65.99p for £ 15 worth of flowers.
Product did not match even closely with website picture, no WOW effect.
Poor response from Company offering £ 15
Best resolution to send free of charge a beautiful bouquet of flowers today to Clive and Sally.
1
Sdílet
EM
Emma
Ověřeno Feefo
2 years ago
Co říká Emma o Flowers Same Day:
great service
great same day service and beautiful flowers
FSD Customer Service
Flowers Same Day
2 years ago
Hello,
Thank you for taking the time to leave us a review.
We really appreciate it
Kind regards,
Katy
Customer Care
0
Sdílet
CL
Clive
Ověřeno Feefo
2 years ago
Co říká Clive o Flowers Same Day:
Excellent service, fantastic flowers, delivered on time.
FSD Customer Service
Flowers Same Day
2 years ago
Hello,
Thank you for taking the time to leave us a review.
We really appreciate it
Kind regards,
Katy
Customer Care
0
Sdílet
CH
Chris
Ověřeno Feefo
2 years ago
Nahraná média
Zobrazit všechna média (2)
Co říká Chris o Flowers Same Day:
Beautiful flowers delivered the same day
Thank you for delivering the flowers the same day
FSD Customer Service
Flowers Same Day
2 years ago
Hello,
Thank you for taking the time to leave us a review, We really appreciate it.
That is not a problem at all, thank you again.
Kind regards,
Katy
Customer Care
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
2 years ago
Excellent service
Excellent service
FSD Customer Service
Flowers Same Day
2 years ago
Hello,
Thank you for taking the time to leave us a review.
We really appreciate it
Kind regards,
Katy
Customer Care
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
2 years ago
Great service
Friendly, accurate and efficient same day delivery!
FSD Customer Service
Flowers Same Day
2 years ago
Hello,
Thank you for taking the time to leave us a review. I will pass your kind words over to my Colleague Kerrie, who you placed your order with.
Kind regards,
Katy
Customer Care
0
Sdílet
LI
Liz
Ověřeno Feefo
2 years ago
Co říká Liz o Flowers Same Day:
Excellent
Excellent service. Deliver£ to the birthday girl a couple of hours later and she was delighted.
Looked just like the picture on website as well.
FSD Customer Service
Flowers Same Day
2 years ago
Hello,
Thank you for taking the time to leave us a review. We really appreciate it.
I am very pleased to hear this. Thank you.
Kind regards,
Katy
Customer Care
0
Sdílet
PH
Philip
Ověřeno Feefo
2 years ago
Co říká Philip o Flowers Same Day:
Friendly and efficient service
Friendly and efficient service
FSD Customer Service
Flowers Same Day
2 years ago
Hello,
Thank you for taking the time to leave us a review. We really appreciate it.
I am very pleased to hear this. Thank you.
Kind regards,
Katy
Customer Care
0
Sdílet
AM
Anne-Marie
Ověřeno Feefo
2 years ago
Co říká Anne-Marie o Flowers Same Day:
Absolutely outstanding service the lady was so lovely and went above and beyond for my best friend flowers for her birthday I can't thank her enough ❤️
FSD Customer Service
Flowers Same Day
2 years ago
Hello,
Thank you for taking the time to leave us a review.
We really appreciate it
Kind regards,
Katy
Customer Care
0
Sdílet
TI
Tim
Ověřeno Feefo
2 years ago
Co říká Tim o Flowers Same Day:
Excellent service amazing delivery on the time I had as my wife is the head teacher in a primary school and school closers at 4.
FSD Customer Service
Flowers Same Day
2 years ago
Hello,
Thank you for taking the time to leave us a review.
We really appreciate it
Kind regards,
Katy
Customer Care
We have over 30 years of experience arranging flower deliveries for our customers for all occasions. As a trading partner of Interflora, we can arrange your flower delivery to over 25,000 delivery locations in the UK and Ireland via their network of over 800 local florists and flower shops.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
We have over 30 years of experience arranging flower deliveries for our customers for all occasions. As a trading partner of Interflora, we can arrange your flower delivery to over 25,000 delivery locations in the UK and Ireland via their network of over 800 local florists and flower shops.