Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Flowers Same Day Recenze | Hodnocení zákaznického servisu pro {{merchantUrl}} | Feefo

Zobrazení všech 2,108 recenzí

Stephanie

Ověřeno Feefo

Oxford

2 years ago

Co říká Stephanie o Flowers Same Day:

As above

Delighted with ease of ordering on phone; very helpful sales person. Beautiful flowers arrived promptly and were much appreciated

FSD Customer Service

Flowers Same Day

2 years ago

Hello, Thank you for taking the time to leave us a review. We really appreciate it. It was my colleague Laura, who you placed your order with, and I have let her know. Thank you again. Kind regards, Katy Customer Care

Nigel

Ověřeno Feefo

2 years ago

Co říká Nigel o Flowers Same Day:

Great Service. Was there within 2 hours of ordering.

FSD Customer Service

Flowers Same Day

2 years ago

Hello, Thank you for taking the time to leave us a review. We really appreciate it. I am so pleased to hear they were delivered within 2 hours. Kind regards, Katy Customer Care

Důvěryhodný zákazník

Ověřeno Feefo

2 years ago

Brilliant Florists.

I will recommend them to one and all. The flowers were delivered practically before I finished ordering. Amazing. Thank you.

FSD Customer Service

Flowers Same Day

2 years ago

Hello, Thank you for taking the time to leave us a review. We really appreciate it Kind regards, Katy Customer Care

Linda

Ověřeno Feefo

2 years ago

Co říká Linda o Flowers Same Day:

Excellent service

I ordered the flowers at 10’00, they were delivered by lunchtime, excellent timescale & the flowers were beautiful.

FSD Customer Service

Flowers Same Day

2 years ago

Hello, Thank you for taking the time to leave us a review. We really appreciate it. Kind regards, Katy Customer Care

Důvěryhodný zákazník

Ověřeno Feefo

2 years ago

Perfect gift

I sent these as a gift and they arrived in a timely manner. They absolutely loved the flowers and little gifts along with them. Very pleased.

FSD Customer Service

Flowers Same Day

2 years ago

Hello, Thank you for taking the time to leave us a review. We really appreciate it Kind regards, Katy Customer Care

Důvěryhodný zákazník

Ověřeno Feefo

2 years ago

Excellent service

Excellent service, order middle of the afternoon and delivered the dame afternoon, brilliant.

FSD Customer Service

Flowers Same Day

2 years ago

Hello, Thank you for taking the time to leave us a review. We really appreciate it Kind regards, Katy Customer Care

Důvěryhodný zákazník

Ověřeno Feefo

2 years ago

thank you, everything is very good, I am satisfied with your fast delivery.

FSD Customer Service

Flowers Same Day

2 years ago

Hello, Thank you for taking the time to leave us a review. We really appreciate it Kind regards, Katy Customer Care

Důvěryhodný zákazník

Ověřeno Feefo

2 years ago

Nahraná média

Zobrazit všechna média (2)

Would order again

Paid extra delivery for same day delivery and the flowers arrived the next day late afternoon. The flower photos on line looked beautiful and worth the money but when I saw the photo of the flowers...

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FSD Customer Service

Flowers Same Day

2 years ago

Hello, I am very sorry to hear that you are unhappy with the flowers delivered. We do state in all of our descriptions that each design is one of a kind, using the freshest stems available therefore the item will look different to the one pictured. However, if you would like to speak to myself about this in more detail please email me at customerservice@flowerssameday.co.uk Kind regards, Nicole Customer Care

Důvěryhodný zákazník

2 years ago

After contacting Nicole at customer care, today Flowerssameday have been very promote and active in ensuring they have looked into my feedback. I am satisfied now with the resolution and that Nicole has taken on board my feedback. Thank you Nicole for your swift action in resolving this matter. A now satisfied customer care. Excellent follow up customer care.

Hardesh

Ověřeno Feefo

2 years ago

Co říká Hardesh o Flowers Same Day:

Great job

Arrived when advised and in excellent form

FSD Customer Service

Flowers Same Day

2 years ago

Hello Hardesh, Thank you for taking the time to leave us a review. We really appreciate it Kind regards, Nicole Customer Care

Důvěryhodný zákazník

Ověřeno Feefo

2 years ago

Delivery on time

Good service, and I left them to choose my bouquet. Recipient very happy with choice

FSD Customer Service

Flowers Same Day

2 years ago

Hello, Thank you for taking the time to leave us a review. We really appreciate it Kind regards, Nicole Customer Care

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Flowers Same Day

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?