Good Morning,
We have conducted a thorough investigation into your order and why you may not have received the samples you requested.
We cannot find any evidence that you requested to speak to our team but we will, of course, look to rectify this if you are able to send us a message on sales@flooringdirect.co.uk. Alternatively, you can give us a ring on 0800 6444 581 and we would love to rectify any issues you may have.
Kind Regards,
Flooring Direct.