Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Flooring Direct Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/flooringdirect | Feefo

Zobrazení všech 1,748 recenzí

Důvěryhodný zákazník

5 years ago

Datum nákupu: 25/02/2020

Arrive quickly and was as expected

Arrived quickly and was as expected. There was a small knife hole but fortunately it was in an area I was cutting off.

Chris

Flooring Direct

5 years ago

Good Morning, We are delighted to see that the product you ordered from Flooring Direct arrived quickly and as expected. We do apologise for the small knife hole and we will take your feedback on board to ensure this never happens again. Thank you for the positive 4-star rating. Kind Regards, Flooring Direct

Prohlédnout si celou recenzi zákazníka

Endi Vecchio

5 years ago

Datum nákupu: 25/02/2020

Co říká Endi Vecchio o Flooring Direct:

Fast and professional

Chris

Flooring Direct

5 years ago

Fast and professional! We love to read reviews like this about Flooring Direct! We would love to see if we can help you further in the future!

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

5 years ago

Datum nákupu: 25/02/2020

Very good service

Excellent

Chris

Flooring Direct

5 years ago

Good Morning, Thank you for the message and lovely review. We are delighted to see that you gave Flooring Direct an excellent rating for its customer service. Kind Regards, Flooring Direct

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

5 years ago

Datum nákupu: 25/02/2020

Cannot fault them!

Ordering was simple, delivery was quick and the product was A1

Prohlédnout si celou recenzi zákazníka

Carol Jones

5 years ago

Datum nákupu: 24/02/2020

Co říká Carol Jones o Flooring Direct:

Good selection and great service

Found the flooring I wanted on a Monday night and it was delivered on the Wednesday! Great service

Chris

Flooring Direct

5 years ago

Good Afternoon Carol, Thank you for your kind messages. It is great to see that you received your flooring on Monday night and that it was delivered on the Wednesday. This shows the quick and prompt delivery service that we can turn around so we are delighted that we were able to assist you in this way. Thanks! Flooring Direct

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

5 years ago

Datum nákupu: 24/02/2020

disappointed that the cut of runner was not straight

Everything great but for one thing, the cut of the runner was not straight. I will need to 're cut these, a little disappointing

Chris

Flooring Direct

5 years ago

Good Afternoon, Thank you for your review. We take all feedback very seriously and we will certainly be taking this on board to try and improve our service for you. Have you reached out to our customer service team? They may be able to assist you with this issue. You can reach them on 0800 6444 581 or via sales@flooringdirect.co.uk. Thanks, Flooring Direct!

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Melanie Collins

5 years ago

Datum nákupu: 24/02/2020

Co říká Melanie Collins o Flooring Direct:

It was easy to order exactly what I needed and they took care over delivery, letting me know when there was a problem and how they were planning to fix it.

Chris

Flooring Direct

5 years ago

Thank you for your comments on the service provided by Flooring Direct. Sometimes these things do happen but we are very happy that Flooring Direct was able to help fix your issues.

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Angelina Meynell

5 years ago

Datum nákupu: 24/02/2020

Co říká Angelina Meynell o Flooring Direct:

Good service

Nice prompt service kept me informed about everything with regards delivery

Chris

Flooring Direct

5 years ago

Good Morning, We are delighted to see that we offered a nice prompt delivery service, this is a key aspect of Flooring Direct's services that people are proud of. Thank you for your kind comments.

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Mark O'donoghue

5 years ago

Datum nákupu: 23/02/2020

Co říká Mark O'donoghue o Flooring Direct:

Quick delivery, item as described.

Chris

Flooring Direct

5 years ago

Hello, Thank you for your kind comments on our quick delivery service. We take great care in ensuring that your item arrives as described. Thanks, Flooring Direct

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Bridget Ford

5 years ago

Datum nákupu: 23/02/2020

Co říká Bridget Ford o Flooring Direct:

As above

Yes good value material and prompt delivery

Chris

Flooring Direct

5 years ago

Good Morning, We are very pleased to read about your experience with Flooring Direct. We are proud of our prompt delivery service and customer service that we offer to customers.

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Neobdržel/a jste pozvánku k recenzi?

O Flooring Direct

Flooring Direct deliver state-of-the-art carpet and flooring materials to people all over the UK. Our wealth of experience and buying power has enabled us to source some of the very best products and brands on the market and to sell them at the most competitive prices. We buy from the top manufacturers of carpet & flooring, both in the UK and overseas.

Přečíst vše

0800 6444 581

Unit 1-4 Lodge Farm, Hollington, Derbyshire, DE6 3GA, United Kingdom

Proč věřit recenzím Feefo?