Great product, excellent service, on time delivery and customer focused staff (both Bioglow and the delivery driver who positioned crate exactly where it was needed)
Dear Daniel,
We are sorry to hear that the last batch of RUF briquettes did not meet your expectations.
We take product quality seriously and will be in touch to enquire about collecting a sample of the poorly performing briquettes for testing. We have identified the batch of RUF briquettes used for your order and will investigate this further.
Additionally we will be sending you a discount code for a 10% discount on your next order.
Kind regards,
Bioglow Wood Fuels
Having now purchased full pallets of these logs several times I have no hesitation in recommending this product. Also, the service from the suppliers is second to none. Hope to purchase again from...
Bioglow Wood Fuels offers a selection of wood briquettes, heat logs, kiln-dried logs and other wood fuels. We provide fast, free delivery throughout mainland UK of pallets and packs of wood briquettes and logs. Our mission is to provide the best value for money in wood fuels, combined with a passion for quality and customer service.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Bioglow Wood Fuels offers a selection of wood briquettes, heat logs, kiln-dried logs and other wood fuels. We provide fast, free delivery throughout mainland UK of pallets and packs of wood briquettes and logs. Our mission is to provide the best value for money in wood fuels, combined with a passion for quality and customer service.
