Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

FirstXtra Financial Services Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/firstxtra | Feefo

Zobrazení všech 824 recenzí

Důvěryhodný zákazník

6 years ago

Datum nákupu: 01/10/2018

Clear, concise advice. Great service

John is great, super and efficient service. Clearly explained all the options.

Chris

FirstXtra Financial Services

6 years ago

Many thanks for your kind review of Firstxtra financial services. We do appreciate you taking the time to complete this and look forward to assisting you again in the future

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Ben Tinson

6 years ago

Datum nákupu: 30/09/2018

Co říká Ben Tinson o FirstXtra Financial Services:

Quick, easy and very helpful

Chris

FirstXtra Financial Services

6 years ago

Many thanks for the kind review of Firstxtra Financial Services, we appreciate you taking the time to complete this.

Prohlédnout si celou recenzi zákazníka

Svetlana Yates

6 years ago

Datum nákupu: 13/09/2018

Co říká Svetlana Yates o FirstXtra Financial Services:

First class service. John is very professional and very efficient. A real pleasure to do business with. Will not hesitate to recommend John and the company. p.s promise to take life insuranse in a...

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Chris

FirstXtra Financial Services

6 years ago

Many thanks for the great feedback of Firstxtra Financial Services. We appreciate you taking time to do this and we look forward to receiving your recommendations in the future.

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Andrew Frost

6 years ago

Datum nákupu: 26/09/2018

Co říká Andrew Frost o FirstXtra Financial Services:

Poor customer service

This is my second time using First Xtra. Our financial advisor was Jordan Grey who we built up a great relationship with. On working on our remortgage we received a rather non discript email...

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Chris

FirstXtra Financial Services

6 years ago

Many thanks for feedback. I will email you directly today in regards to the issues that you mentioned above. It is always very difficult when someones leaves a company with no notice but I can assure you we have done all we can to have a smooth transition and to make sure your case was dealt with the best service possible. I can only apologise if you dont feel we have done this.

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Jennie Sheldon

6 years ago

Datum nákupu: 25/09/2018

Co říká Jennie Sheldon o FirstXtra Financial Services:

Simply fantastic, I really can't speak highly enough about FirstXtra

FirstXtra was recommended to us by a friend after a disappointing experience with a different company. I was completely blown away by the service I received from Chris and Kate; they were prompt on...

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Chris

FirstXtra Financial Services

6 years ago

What a great review of Firstxtra Financial Services, many thanks for taking the time to complete this we really do appreciate this. We look forward to receiving your recommendations

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Carlos Gonzalez

6 years ago

Datum nákupu: 20/09/2018

Co říká Carlos Gonzalez o FirstXtra Financial Services:

Highly Recommended.

Fantastic service - communication though the whole process and quick at responding queries.

Chris

FirstXtra Financial Services

6 years ago

Many thanks for your kind review of Firstxtra Financial Services, we really appreciate you taking time to do this and look forward to receiving an recommendations from friends and family

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Mark Andrews

Thatcham

6 years ago

Datum nákupu: 20/09/2018

Co říká Mark Andrews o FirstXtra Financial Services:

We have used First Extra for a few years now and have never been disappointed

Chris

FirstXtra Financial Services

6 years ago

Many thanks for your kind review of Firstxtra Financial Services, we really appreciate you taking time to do this and look forward to receiving any recommendations from friends and family

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Matthew Townsend

Wimborne

6 years ago

Datum nákupu: 18/09/2018

Co říká Matthew Townsend o FirstXtra Financial Services:

Highly recommended

FirstXtra have been incredible with their service. We started off using a different FA to arrange a mortgage on our first home and ended up switching to FirstXtra after our FA had let us down....

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Chris

FirstXtra Financial Services

6 years ago

Many thanks for the great review of Firstxtra Financial Services, we really do appreciate you taking time to do this. We hope that you recommend us to your friends and family .

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Hazel Cook

6 years ago

Datum nákupu: 14/09/2018

Co říká Hazel Cook o FirstXtra Financial Services:

V helpful. Always ready to clarify issues

Chris

FirstXtra Financial Services

6 years ago

Many thanks for the kind review of Firstxtra Financial services, we really appreciate you taking time to complete this short survey. Please recommended us to your friends and family

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Stuart Baker

6 years ago

Datum nákupu: 02/09/2018

Co říká Stuart Baker o FirstXtra Financial Services:

Great company to deal with

Very professional service and quick response

Chris

FirstXtra Financial Services

6 years ago

Many thanks for leaving the kind review of Firstxtra Financial Services, we really appreciate you taking time to complete this. Please recommend us to your friends and family

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Neobdržel/a jste pozvánku k recenzi?

O FirstXtra Financial Services

Firstxtra Financial Services is a long established family run business with professional advisers covering the South of England with the head office in Newbury, Berkshire. Firstxtra has been trading for over 20 years with a team of highly skilled and enthusiastic professional advisers and administrators who specialise in mortgages and protection insurance. Our philosophy is to provide the highest level of customer service and advice to all our clients. We are very proud of our advice and service and this is reflected in the number of repeat customers that we have, and from the number of customer recommends and testimonials that we receive on a regular basis.

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01635524391

The Pavilion, Newbury Business Park, Newbury, Berkshire, RG14 2PZ, United Kingdom

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti FirstXtra Financial Services

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?