Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

First Home Improvements Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/first-home-improvements | Feefo

Zobrazení všech 1,109 recenzí

Důvěryhodný zákazník

7 years ago

Datum nákupu: 19/12/2017

Pleased with purchase

The workmen were polite and fitted the door and windows well. They cleared up when finished and took away all old material.

Důvěryhodný zákazník

7 years ago

Datum nákupu: 15/12/2017

service was ok

The service was very good the men polite however there are one or two points we are not happy with. One is that they broke a plastic conduit and didn't tell us and they didn't put mastic around all...

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Mark

First Home Improvements

7 years ago

Sorry to hear you're still waiting on a couple of issues to be resolved. I will follow up with our customer services team to see how this is progressing and I'll have them give you a call.

Důvěryhodný zákazník

7 years ago

Datum nákupu: 22/12/2017

Excellent fitters. Worked hard and informed of what they were doing. Left everything clean and tidy. Removed all rubbish including old windows and door.

Mark

First Home Improvements

7 years ago

Thank you for your review on First Home Improvements.

Mr & Mrs Oldfield

dereham,norfolk

7 years ago

Datum nákupu: 07/12/2017

Co říká Mr & Mrs Oldfield o First Home Improvements:

Bad customer relationship.failed to follow up incorrect Installation of door.

Mark

First Home Improvements

7 years ago

Sorry to hear there was an issue with your installation. If there are any outstanding issues, please let me know and I'll have our customer services team contact you to resolve them.

Mr & Mrs Oldfield

7 years ago

Queries now sorted.but could have been avoided with proper internal communication in first instance.

Mark

First Home Improvements

7 years ago

I'm glad it's all sorted for you. Thanks for your feedback, I will pass it across to the rest of the team.

Mrs Gallant

7 years ago

Datum nákupu: 01/12/2017

Co říká Mrs Gallant o First Home Improvements:

The guys were fine and couldn't have done any better considering the very cold weather conditions. However, two strips were broken and although I have received a telephone call to see how...

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Mark

First Home Improvements

7 years ago

Sorry to hear you're still waiting on the strips to be replaced. I will follow up with our customer services team to see how this is progressing and I'll have them give you a call.

Mr Stone

7 years ago

Datum nákupu: 11/12/2017

Co říká Mr Stone o First Home Improvements:

So far so good.

We are wating to hear about the cracks on kitchen walls. More customer contact would have been appreciated.

Mark

First Home Improvements

7 years ago

Thank you for your feedback. I can have our customer services team give you a call for an update, if they haven't already?

Mr Kew

7 years ago

Datum nákupu: 08/12/2017

Co říká Mr Kew o First Home Improvements:

Excellent product and service

I am totally satisfied with the 3 windows I had fitted pre-Christmas, in fact so much so I have now ordered another window and a new front door.

Mark

First Home Improvements

7 years ago

Thank you for your review on First Home Improvements.

Mrs Burges

Coggeshall

7 years ago

Datum nákupu: 08/12/2017

Co říká Mrs Burges o First Home Improvements:

I was very pleased with the prompt service, the good conduct of the fitters and the finished result. It did, however, take some time and many phone calls for finishing touches to be seen to.

Mr Bamford

7 years ago

Datum nákupu: 31/10/2017

Co říká Mr Bamford o First Home Improvements:

Still waiting for window to be installed

Mark

First Home Improvements

7 years ago

Thanks for your comment, I've looked into the order and the windows have been installed and completed. However, I did find a second order for an additional window. I will investigate further and have our customer services team give you a call.

Mr Mowbray

Leicestershire

7 years ago

Datum nákupu: 11/10/2017

Co říká Mr Mowbray o First Home Improvements:

Outstanding service from First Home Improvements

Excellent service from start to finish. Our initial phone contact was prompt, informative and helpful. When the rep visited us at home, he was friendly, knowledgeable and was not a 'pushy salesman.'...

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Mark

First Home Improvements

7 years ago

Thank you for your review on First Home Improvements.

Neobdržel/a jste pozvánku k recenzi?

O First Home Improvements

First Home Improvements provides a professional local service for high quality products and installations of Windows, Doors, Conservatories, Roofline and Garage Doors.

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01603872707

Station Road Industrial Estate, Lenwade, Norwich, Norfolk, NR9 5LY, United Kingdom

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Co jsou ocenění Trusted Service Awards

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Další informace o společnosti Feefo

Recenze společnosti First Home Improvements

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?