Recenze společnosti First Fence

Many thanks for your feedback Bev. If you require anything else please do not hesitate to contact us on our 24/7 office line 01283 512 111

Hi Andy, many thanks for taking my call earlier on. After going through this with you, I have spoken to the people and departments involved. They are aware this service is not acceptable and is not standard First Fence Ltd service we offer. Training has been put into place to for them and procedures are being implemented as we speak. I understand this order has already happened now and there is nothing I can do to change the fact you have had this experience. Moving forward this will not happen to any other customers and as explained on the phone in the years I have worked at First Fence I have never come across this before which has shocked me also! If you do require anything please do not hesitate to contact me directly on the email I sent to you. Thank you once again for taking the time to speak to me and leaving your feedback. 

Many thanks for the feedback Paul. Glad to hear you were pleased with your order! If you need anything else please contact us on our 24/7 line 01283 512 111, alternatively email sales@firstfence.co.uk

Thank you for your feedback, we are sorry to hear this. We are constantly trying to improve our service and would appreciate if you could email sales@firstfence.co.uk with the full details. With this information we can look to ensure the problems you encounted  do not happen again. We respect your thoughts on this matter, however if you do need anything please do not hesitate to contact us and we will do  everything we can to provide you with the service deserved. 

Thank you for your feedback. If you have any Permanent, temporary or Traffic management requirements, please feel free to contact us on 01283 512 111. We have stock ready to go in our depots across the UK! 

Thank you for your feedback. I have looked into your order and in light of this further training has been provided to the Depot these goods came from along with quality control procedures being improved. I understand this does not change the job we supplied for you previously, however this is not our standard procedure and we will do everything we can to ensure this does not happen again. If you require anything moving forward please do not hesitate to contact us on 01283 512 111 alternatively sales@firstfence.co.uk

Thank you for the feedback. Happy to hear you enjoyed our service and are happy with the product quality. Any further Temporary, Permanent or Traffic Management needs please contact us or visit http://www.firstfence.co.uk/

Glad hear you were happy with our service. Feedback provided helps us to improve this. If you require anything else please contact us on our 24/7 office line 01283 512 111. 

Thank you very much for your feedback. Firstly I would like to apologies for your experience with this order. I can assure you this is not standard practice and goods are never left without a customer confirming this is OK first. After looking into this order I have arranged for procedures to be put into place to ensure this does not happen again. Moving forward if you do require anything please do not hesitate to contact us on 01283 512 111 and we will do our best to assist you with any requirements. 

Thank you for your feedback Shaun. I have looked into this for you and understand there was a communication error between departments. This should no longer be a problem as the phone system has been rectified for this. If you require anything moving forward please do not hesitate to contact us or visit http://www.firstfence.co.uk/