Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

First Class Holidays Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/first-class-holidays | Feefo

Zobrazení všech 207 recenzí

Důvěryhodný zákazník

6 years ago

Datum nákupu: 05/02/2019

Prompt service; clear, informative and helpful advice. All going well so far.

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Phil

Kent

6 years ago

Datum nákupu: 05/12/2018

Co říká Phil o First Class Holidays:

Sad that planned holiday was cancelled.

Keep website up to date with the holidays shown for the year we are actually in. i.e. 2019 not 2018. Only take payment and bookings for holidays that are confirmed as going ahead, although we realise...

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Dan

First Class Holidays

6 years ago

Hi Phil, thanks for taking the time to leave some feedback. As you can appreciate, the tour operator informed us that the tour was no longer going ahead after we have confirmed the booking, we understand this frustrating for you. Please do get back in touch if you find an alternative you would like to book. Thanks.

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Důvěryhodný zákazník

6 years ago

Datum nákupu: 11/02/2019

Helpful

The staff that we have e-mailde or spoken too were most helpful and willing to spend time answering our questions

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Alan

6 years ago

Datum nákupu: 11/02/2019

Co říká Alan o First Class Holidays:

First class service from start to finish

The service was very prompt with all queries answered quickly and politely

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Důvěryhodný zákazník

6 years ago

Datum nákupu: 31/01/2019

VIA RAIL

Liz was very good in explaining why I was having to pay so much more to book via FC in comparison to the VIA RAIL website. I'm looking forward to my train ride.

Dan

First Class Holidays

6 years ago

Hi, thank you for leaving your feedback, I will pass this on to Liz. As Liz has discussed with you the pricing is for the cabin that you require and has a single supplement. We hope you have a great time in Canada. Thanks.

Důvěryhodný zákazník

6 years ago

Hi Dan, I was comparing the price that Via Rail was offering (including the single supplement) that was also refundable vs the FC price that I had to use as a British person. It's a shame that I was unable to buy direct from Via Rail as I've recently done with AMTRAK. Liz did what she could to help me with the price and for that I have increased my rating to 4* Cheers

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Ken

6 years ago

Datum nákupu: 18/01/2019

Co říká Ken o First Class Holidays:

Fantastic service from Andrea!

Andrea couldn’t have done enough, we had never been to New Zealand and didn’t have a clue where to start. She gave us so much information and recommendations and spent time carefully planning our...

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Jeff

6 years ago

Datum nákupu: 18/01/2019

Co říká Jeff o First Class Holidays:

Can’t fault them!

Top notch operator. Went to New Zealand last year was by far the best holiday.

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Cameron

Llandudno

6 years ago

Datum nákupu: 31/01/2019

Co říká Cameron o First Class Holidays:

Good, friendly & professional expertise

Very happy with the service to date and enjoy communicating with Kim, who does a very good job and provides a friendly atmosphere when I have spoken with her. Certainly I would be happy to recommend...

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Důvěryhodný zákazník

6 years ago

Datum nákupu: 12/01/2019

Highly recommended - efficient and competent organisation

Travel quotes for our requirements were processed promptly and amendments to our original specification ensured that the itinerary reflects our ambitions in terms of a one-in-a-lifetime holiday. A...

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Patricia

6 years ago

Datum nákupu: 29/01/2019

Co říká Patricia o First Class Holidays:

Excellent

Helpful, friendly and efficient

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O First Class Holidays

Our passionate team of management and staff have a genuine love for what they do: making people’s dream holidays become a reality. We have first-hand experiences of the destinations we offer; the advice and tips we can give you are based on a reliable wealth of knowledge that we’ve garnered from our own travels.

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0161 888 5630

First Class Holidays, Trafford House, Chester Road, Manchester, Lancashire, M32 0RS, United Kingdom

Proč věřit recenzím Feefo?