Initially it took a while, but when I contacted them about my order they informed me of the shipping delay. I didn't think it would arrive in time for Christmas, but it did. Unfortunately I didn't...
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Recenze produktu
Datum nákupu: 27/11/2020
0
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Důvěryhodný zákazník
Ověřeno Feefo
5 years ago
Amazing customer service and product
Wonderful for my granddaughter
Recenze produktu
Datum nákupu: 08/12/2020
0
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JS
Jeff Swartzentruber
Ověřeno Feefo
5 years ago
Co říká Jeff Swartzentruber o Fireflyfriends - UK:
It was easy to place the order online. Your product was what we were needing.
They could have communicated better, never got any tracking info, it’s like they forgot about the order, I finally emailed asking what was going on, a few days later I received one item, I messaged...
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Louise Hanna
Fireflyfriends - UK
5 years ago
Hi Renee, thanks for your feedback. We are so sorry about the delays you experienced. Hopefully you are all enjoying your products and having fun with them. Many thanks, The Firefly Team
Hi Ronnie, thanks for your feedback. We are so sorry that you experienced shipping and communication delays. Hopefully you are all having fun with your Upsee. Many thanks, The Firefly Team
Recenze produktu
Datum nákupu: 09/12/2020
2
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DK
Dawn Kirk
Ověřeno Feefo
South Yorkshire
5 years ago
Co říká Dawn Kirk o Fireflyfriends - UK:
Excellent service, prompt delivery and good quality item.
Would highly recommend this company to anyone with a child, who has a disability.
Worth 5 stars.
Recenze produktu
Datum nákupu: 27/11/2020
0
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CH
Christina Helmsdorfer
Ověřeno Feefo
5 years ago
Co říká Christina Helmsdorfer o Fireflyfriends - UK:
Service was great and speedy upon ordering. They mailed wrong horseshoe. We ordered small for an Xmas present and they sent large. Then company is closed for holiday so can’t even talk to anyone to...
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Louise Hanna
Fireflyfriends - UK
5 years ago
Hi Christina, thanks so much for your feedback. I am so sorry you received the wrong horseshoe. I hope you are now all having fun with your Playpak. Many thanks, The Firefly Team
Firefly make products for children with special needs to improve and enhance special needs family participation. It's not just what we make, it's what we make possible.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Firefly make products for children with special needs to improve and enhance special needs family participation. It's not just what we make, it's what we make possible.
