Hi Daniel,
We apologize for the inconvenience in your travel booking experience.
Due to the increase security awareness, we are very cautious about the bookings that we receive. Your booking came in as "High risk" which is something we take very seriously. The credit card that was issued was not identical to the passenger on the ticket, which we are obligated to send out an Authorization form to verify the passengers information. it was not sent back in on time so the airline automatically cancelled your ticket.
If you have any other questions or concerns please do not hesitate to call or email us at sales@faredepot.com.
Thank you & Kind Regards,
Michael
