Hi Saed,
We appreciate your valuable feedback.
We apologize for your inconvenience in your travel booking experience.
On the day you called, we were experiencing some technical difficulties with our phone lines.
We want to make sure your issue is resolved, so please call us back or email us directly at Support@faredepot.com.
We will try to resolve the matter as soon as possible.
Thank you,
Michael
FareDepot Support Manager