Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze společnosti FareDepot

http://www.faredepot.com

Very Cheap International Flights | Low International Airfare

Služba

hodnocení za poslední rok

Zobrazení všech 374 recenzí

FareDepot Customer

Seattle

9 years ago

Co říká FareDepot Customer o FareDepot:

Jenky credit card processing, bad customer service.

Most frustrating booking experience ever. I'm still not 100% sure we have tickets. I don't trust them at all.

Ryan

FareDepot

9 years ago

HI Nicole,

We appreciate your valuable feedback.

We apologize for the inconvenience in your travel booking experience.

We are currently renovating our system, the way we process and confirm tickets. If you still have not gotten your ticket please don't hesitate to call or email us at sales@faredepot.com.

Thank you,

Michael

Support Manager

Důvěryhodný zákazník

9 years ago

It was all good.

FareDepot Customer

USA

9 years ago

Co říká FareDepot Customer o FareDepot:

The worst experience

I booked with you a flight ticket, but after 3 or 4 days you cancelled my booking. I lost 60$ for my international card fees. What the bad service you have?????? It is the first time i heard a...

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Ryan

FareDepot

9 years ago

Hi Salim,

We appreciate your valuable feedback.

We apologize for the inconvenience in your travel booking experience.

We are renovating our system to process and confirm transactions in a timely fashion. Having to deal with frauds on a day to day basis we have to take extra precautions like security questions to ensure everything is correct.

If you have any questions or concerns please don't hesitate to call or email us at sales@faredepot.com.

Thank you,

Michael

Support Manager

Důvěryhodný zákazník

9 years ago

So long as the flights work out, would recommend them heartily.

The price was excellent. Only concern was we couldn't get seat assignments, but perhaps this had nothing to do with Fare Depot.

FareDepot Customer

Marquette

9 years ago

Co říká FareDepot Customer o FareDepot:

Great price.

Easy to book. Price was good. Didn't see a place to enter frequent flyer numbers but a phone call took care of that. Haven't flown yet but don't foresee any problems as the airline was able to...

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FareDepot Customer

Marquette

9 years ago

Co říká FareDepot Customer o FareDepot:

Great price!

Purchase was easy. Prices were good. Didn't see a place to enter my frequent flyer number but they took care of that with a phone call.

Důvěryhodný zákazník

9 years ago

A little confusion to begin with, but it turned out fine.

FareDepot Customer

9 years ago

Co říká FareDepot Customer o FareDepot:

Really happy with the service. Very helpful customer service.

FareDepot Customer

NEWYORK

9 years ago

Co říká FareDepot Customer o FareDepot:

AVOID BOOKING WITH THIS COMPANY..........

Communication was very bad when trying to sort mistakes no one answers the phone, then the flight details were in correct so after a long conversation with the airline they got to the bottom of it...

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Ryan

FareDepot

9 years ago

Hi Michael,

We appreciate your valuable feedback.

We apologize for the inconvenience in your travel booking experience.

We are currently renovating the way we process and confirm transaction. If you still have not gotten your matter resolved please don't hesitate to call or email us at sales@faredepot.com.

Thank you,

Michael

Support Manager

Důvěryhodný zákazník

9 years ago

I was very happy with the service and the follow-up.

Neobdržel/a jste pozvánku k recenzi?

Proč věřit recenzím Feefo?

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