Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Fair Finance Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/fair-finance | Feefo

Zobrazení všech 2,129 recenzí

Důvěryhodný zákazník

8 years ago

Datum nákupu: 03/03/2017

Offers great service

Adviser's are polite and helpful.

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Trusted Customer

8 years ago

Datum nákupu: 01/06/2016

Co říká Trusted Customer o Fair Finance:

Yes,I will recommend and buy again from them

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Trusted Customer

London

8 years ago

Datum nákupu: 02/08/2016

Co říká Trusted Customer o Fair Finance:

Very helpful staff and help you through the process of forms and what to do Only one small complaint sometimes takes a while if calling to get through to a operative

Client Care Team

Fair Finance

8 years ago

Hi Gary,

Thanks for your recent feedback.

It's always good to hear how we can improve our service and will definitely be taking your feedback on board.

Kind regards

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

8 years ago

Datum nákupu: 21/04/2017

Lovely people very friendly and very fast would highlyrecommend them

Lovely people very friendly and very fast i would highly recommend them.

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Trusted Customer

8 years ago

Datum nákupu: 29/04/2017

Co říká Trusted Customer o Fair Finance:

They were very helpful, professional explained things clearly. The agent made me feel very welcome as a first time borrower.

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Trusted Customer

8 years ago

Datum nákupu: 21/03/2017

Co říká Trusted Customer o Fair Finance:

Good service would definitely recommend.

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Důvěryhodný zákazník

8 years ago

Datum nákupu: 13/02/2017

I have received better service from other agents in the past.

I was not happy with the agent who would say to me and this is after I had been approved for the loan that I don't need an appointment to sign the contract in order to receive my money. Then when I...

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Shamima

Fair Finance

8 years ago

Hi,

Thanks for your feedback. I apologise for the miscommunication regarding our service. Please contact us on 020 8988 0627 so we can discuss this further.

Kind regards

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Důvěryhodný zákazník

8 years ago

Datum nákupu: 06/07/2016

Fair Finance is a reliable company. Very fair and efficient.

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Trusted Customer

8 years ago

Datum nákupu: 15/04/2016

Co říká Trusted Customer o Fair Finance:

The customer services the amount of time it takes for the money to be in my account are all magnificent even the amount of time it takes at the office to be seen is unbelievable keep up the good work

Client Care Team

Fair Finance

8 years ago

Hi Samuel,

Thanks for your recent feedback.

it's great to hear you were pleased with the service you received at Fair Finance - Will definitely be passing on your feedback to the team.

Kind regards

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

8 years ago

Datum nákupu: 09/05/2017

No 1 customer service provider

I will definitely buy and recommend them. They were helpful, professional, quick in dealing with customers. The staffs at Elephant and Castle branch were polite and professional. I had good...

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Client Care Team

Fair Finance

8 years ago

Hi,

Thanks for your recent feedback.

We're please to hear you were happy with your experience at Fair Finance especially from the staff at our Elephant and Castle office.

I will definitely be passing this on to them - They love knowing that clients appreciate the service they are providing.

Kind regards

Prohlédnout si celou recenzi zákazníka

Neobdržel/a jste pozvánku k recenzi?

O Fair Finance

Fair Finance is a social business based in London. We offer a range of financial products and services designed to meet the needs of people who are financially excluded. We aim to revolutionize personal finance, starting with the people whom the mainstream providers have left behind. We are committed to providing high quality products and services that are affordable and accessible. Wherever possible we work in partnership with other companies and agencies that share our goals. Most of our customers are ignored by the mainstream financial services industry and exploited by the sub-prime financial services industry. When we have helped to put the loan sharks and predatory lenders out of business, then we will know we have been successful.

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020 8988 0627

Fitzroy House, 18 Ashwin Street, London, Greater London, E8 3DL, United Kingdom

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