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hodnocení za poslední rok
Expedia.com již není aktivním zákazníkem Feefo
Zobrazení všech 2,074,150 recenzí
Důvěryhodný zákazník
Ověřeno Feefo
13 years ago
I recently booked a hotel using Expedia because they offered me a price that was $20…
I recently booked a hotel using Expedia because they offered me a price that was $20 lower per night than AAA listed for the same establishment.
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Důvěryhodný zákazník
Ověřeno Feefo
13 years ago
Thank you for an easy to use service.
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Důvěryhodný zákazník
Ověřeno Feefo
13 years ago
In the past whenever I booked a flight I would get an email with both…
In the past whenever I booked a flight I would get an email with both the reference number of the booking and the e-ticket; however now the email doesn't include the e-ticket number and in some cases...
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Důvěryhodný zákazník
Ověřeno Feefo
13 years ago
they did not help me to save money, charge me too much on changing a…
they did not help me to save money, charge me too much on changing a ticket.
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Důvěryhodný zákazník
Ověřeno Feefo
13 years ago
Prices too high and poor customer service, false advertisement on line too will not be…
Prices too high and poor customer service, false advertisement on line too will not be a loyal customer anymore
Expedia.com
Expedia.com
13 years ago
I'm sorry you had a bad experience with us. It is our goal to provide the best customer service possible and it appears we missed the mark in this case.
I do see that you've been refunded for your booking minus a penalty fee for your airfare. If there is anything further we can do to assist you, please call 1-800-Expedia or email us via our online email form.
Sincerely,
Martin Gurth
Sr. Manager, Customer Experience
Expedia.com
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Důvěryhodný zákazník
Ověřeno Feefo
13 years ago
excellent
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Důvěryhodný zákazník
Ověřeno Feefo
13 years ago
It took me one hour and 10 minutes to book a simple flight. My computer…
It took me one hour and 10 minutes to book a simple flight. My computer froze. I called Expedia. Needed my itenarary number which I couldn't get. So I went out of the system and booked again. ...
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Důvěryhodný zákazník
Ověřeno Feefo
13 years ago
Phone call costs time and charge, especially when I have to wait on line.
Information e…
Phone call costs time and charge, especially when I have to wait on line.
Information e mail notice there is problem but nothing about what it is.
E mail must inform what the problem is exactly.
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Důvěryhodný zákazník
Ověřeno Feefo
13 years ago
Generally easy to use, but layout is kind of cluttered. Also, I'm not sure why…
Generally easy to use, but layout is kind of cluttered. Also, I'm not sure why it offers single flights before round-trips when I said I was doing a round-trip.
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Důvěryhodný zákazník
Ověřeno Feefo
13 years ago
I made a critical mistake while booking a trip to Florida and i thought I would…
I made a critical mistake while booking a trip to Florida and i thought I would lose my money since I know there are no changes allowed. I called and spoke with a very polite person who took care of...
Expedia is one of the world’s leading full-service online travel brands helping travelers easily plan and book travel. Our purpose is to power global travel for everyone, everywhere. If you need help with an existing booking, chat now to our Virtual Agent
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Expedia is one of the world’s leading full-service online travel brands helping travelers easily plan and book travel. Our purpose is to power global travel for everyone, everywhere. If you need help with an existing booking, chat now to our Virtual Agent
