Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze společnosti Excell Group

https://www.excellgroup.com/

Excell is a leading independent unified communications provider, delivering end-to-end Connectivity, Voice, Mobile and Cloud

Služba

hodnocení za poslední rok

Zobrazení všech 41 recenzí

Trusted Customer

Cambridge

6 years ago

Datum nákupu: 14/08/2018

Co říká Trusted Customer o Excell Group:

Very poorly supported by initial project manager.

Coounication was originally very poor, after daily chasing for us to order the work the project was not managed at all initially and what was a very simple job turned into a nightmare experience for...

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Jessica

Excell Group

6 years ago

Hi Tessa,

Thank you for your feedback and we apologise for the issues you experienced with your installation. We’re normally known for our excellent communication, and we regret that we fell short on this occasion.

We have taken your comments on board and have passed them onto the coordination team. Your Account Manager will also be in touch shortly if you’d like to discuss this further to ensure you are now happy with the service that's being delivered.

Kind regards,
The Excell Team

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

6 years ago

Datum nákupu: 08/08/2018

Helpful on site when issues arose.

Prohlédnout si celou recenzi zákazníka

Trusted Customer

7 years ago

Datum nákupu: 08/02/2018

Co říká Trusted Customer o Excell Group:

Excellent service

Great service and support, Engineers professional and knowledgeable

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Trusted Customer

7 years ago

Datum nákupu: 30/11/2017

Co říká Trusted Customer o Excell Group:

Excellent customer service and product delivery.

We looked into cloud based telephone service with BT. I was unimpressed with the way they dealt with the quote and the fact that the phone system is sent out "in a box for you to install and...

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Trusted Customer

7 years ago

Datum nákupu: 13/11/2017

Co říká Trusted Customer o Excell Group:

On time and helpful

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Trusted Customer

Chippenham

8 years ago

Datum nákupu: 11/07/2017

Co říká Trusted Customer o Excell Group:

Top notch

The service was excellent and people very helpful and friendly. I would recommend them to others.

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Trusted Customer

London

8 years ago

Datum nákupu: 29/06/2017

Co říká Trusted Customer o Excell Group:

Excellent service. Excellent personal customer support.

Apart from the excellent service they provide for our phones, mobiles and dedicated fibre line they also provide fantastic support. They regularly call up to make sure everything is working as it...

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Důvěryhodný zákazník

8 years ago

Datum nákupu: 11/07/2017

Expert and friendly

The service has been excellent - expert and friendly

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Důvěryhodný zákazník

8 years ago

Datum nákupu: 11/07/2017

great service - we were well looked after throughout and the set up was well explained and smooth

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Trusted Customer

8 years ago

Datum nákupu: 03/07/2017

Co říká Trusted Customer o Excell Group:

Faultless from start to present

Taking on board and understanding the requirements & complexities of my organisation, Excell have designed and put into practice a fantastic solution that streamlines our telecommunications and gives...

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Neobdržel/a jste pozvánku k recenzi?

O Excell Group

Excell Group is an award-winning communications, audio-visual and specialised support services provider. We combine three key strengths: unified communications, a partnership approach and best-of-breed technology. We provide high quality, high speed cost effective solutions to business clients large and small. We create long-lasting partnerships with our clients. Excell has an outstanding track record of generating cost efficiencies whilst offering a higher quality of communication service. We have invested heavily to offer this capability to our clients and we’re enormously proud of the success it brings them.

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0207 292 8600

9 Lower John Street, London, Greater London, W1F 9DZ, United Kingdom

Proč věřit recenzím Feefo?

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