Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

European Waterways Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/european-waterways | Feefo

Zobrazení všech 1,437 recenzí

Důvěryhodný zákazník

1 day ago

Datum nákupu: 15/06/2025

See earlier comment.

Patric

European Waterways

17 hours ago

Dear Trusted Customer, Thank you for the 5-star review. Kind Regards,

Recenze produktu

Důvěryhodný zákazník

2 days ago

Datum nákupu: 08/06/2025

Trip of a lifetime!!!

We had a bit of trouble understanding what to do to finalize our paperwork and had trouble figuring out how to get in touch with anyone when our arrival changed. But it all worked out!

Patric

European Waterways

17 hours ago

Dear Trusted Customer, Thank you for sharing your experience. We do have set pick up times, and the barge contact number and Operations manager’s number are printed at the top of all cruise vouchers for last-minute issues. We're glad it all worked out and we appreciate your feedback. Kind Regards,

Recenze produktu

Mr Andrew Clearwater

Matakana NZ

3 days ago

Datum nákupu: 15/06/2025

Co říká Mr Andrew Clearwater o European Waterways:

A bucket list boutique canal trip in France

The crew of 4 were professional, helpful and nothing was too much trouble . Their knowledge and command of the English language ensured a very unique and memorable cruise

Partic

European Waterways

22 hours ago

Dear Mr Clearwater, Thank you for the 5-star rating. We're glad the crew’s professionalism and excellent English made your cruise memorable. We'll pass on your kind words! Kind regards,

Recenze produktu

Nahraná média

A bucket list boutique canal trip in France

Zobrazit všechna média (4)

Partic

European Waterways

22 hours ago

Dear Mr Clearwater, Thank you for your 5-star rating. We're delighted to hear your time aboard Rosa was a true bucket list experience. It’s great to know you enjoyed the excursions, wines, meals and that our crew helped make the trip so special. We also appreciate your kind words about the cabins and their upkeep. We hope to welcome you back aboard our other barges soon! Kind regards,

Mrs Vicki Christie

Australia

3 days ago

Datum nákupu: 22/06/2025

Co říká Mrs Vicki Christie o European Waterways:

Fabulous cruising holiday

On time pick up in Paris and accommodating with different drop off hotels.

Partic

European Waterways

22 hours ago

Dear Mrs Christie, Thank you for the 5-star rating. We're happy to hear the pick-up and flexible drop-off arrangements added to your experience. Kind regards,

Recenze produktu

Partic

European Waterways

22 hours ago

Dear Mrs Christie, Thank you for your 5-star rating and wonderful feedback! We're thrilled you had another fantastic experience aboard Renaissance. It's great to hear our team, especially Chef Hugo, went above and beyond to accommodate your dietary needs and you enjoyed the crepes. We look forward to welcoming you back for your next adventure with European Waterways! Kind Regards,

Mr Barry Woods

Malibu, CA

3 days ago

Datum nákupu: 22/06/2025

Co říká Mr Barry Woods o European Waterways:

Barge With The Best!

High level of service from start to finish...and then some. First in class!

Partic

European Waterways

22 hours ago

Dear Mr Woods, Thank you! First in class is what we strive for! Kind regards,

Recenze produktu

Důvěryhodný zákazník

3 days ago

Datum nákupu: 22/06/2025

Must do Cruise!

Kept us informed without too many emails.

Partic

European Waterways

22 hours ago

Dear Trusted Customer, Thank you! We're glad you appreciated the clear communication; we aim to keep things simple and helpful. Kind regards,

Recenze produktu

Dr William Henning

California

3 days ago

Datum nákupu: 22/06/2025

Co říká Dr William Henning o European Waterways:

Canal barge cruise

Pre cruise response seems slow. Maybe just the 9 hour time difference?

Partic

European Waterways

22 hours ago

Dear Dr Henning, Thank you for your feedback. We appreciate your patience and understand how the time difference can affect response times. We’ll review this to ensure we’re as timely and responsive as possible in the future. Kind regards,

Recenze produktu

Důvěryhodný zákazník

3 days ago

Datum nákupu: 15/06/2025

Authentic French Countryside

Easy pick up and drop off in the center of Paris.

Partic

European Waterways

22 hours ago

Dear Trusted Customer, We're happy to hear the central Paris pick-up and drop-off made your trip easy and convenient. Kind regards,

Recenze produktu

Partic

European Waterways

22 hours ago

Dear Trusted Customer, Thank you for the 5-star rating and your feedback. We're thrilled Craig and the crew made your trip so special, especially accommodating your 5-year-old with such care. It is wonderful to hear you enjoyed the food and the rooms were kept cool during the warm weather we are having. It sounds like a truly memorable experience. We’d love to welcome you aboard again! Kind regards,

Col William T Mauldin

Huntsville, Alabama. USA

3 days ago

Datum nákupu: 22/06/2025

Co říká Col William T Mauldin o European Waterways:

An Unbelievably Fantastic Family Holiday

Melissa in Customer Services was super. She guided me through the entire process and clearly answered my naive questions with professionalism and courtesy. She made enjoyed very comfortable and...

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Partic

European Waterways

22 hours ago

Dear Col Mauldin, Thank you for your kind words. We’re delighted Melissa made the process smooth and comfortable for you with her professionalism and care. We’ll be sure to pass on your compliments. Kind Regards,

Recenze produktu

Nahraná média

An Unbelievably Fantastic Family Holiday

Zobrazit všechna média (2)

Partic

European Waterways

22 hours ago

Dear Col Mauldin, Thank you for the feedback! We're thrilled to hear your time aboard Magna Carta was your most fantastic holiday ever. It’s wonderful that the crew felt like extended family and that Chef Tom’s meals made the experience even more special. We truly appreciate your recommendation and hope to welcome you back soon! Kind regards,

Mr John Bradunas

Middletown

3 days ago

Datum nákupu: 08/06/2025

Recenze produktu

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O European Waterways

Our fully crewed, all inclusive luxury hotel barges cruise the inland waterways of nine European countries, along canals, rivers, lakes, lagoons and lochs, giving you the opportunity to experience life there from a truly unique perspective. Our hotel barges are ideal for people looking for either an individual cruise with other like-minded people, or for those choosing a whole barge charter for a family or group of friends. At European Waterways, we have built a reputation providing luxury barge cruises to a discerning clientele in search of a truly unique experience. We look forward to welcoming you aboard very soon.

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+441753598555

European Waterways Ltd, The Barn, Riding Court, Riding Court Roa, Datchet, Berkshire, SL3 9JT, United Kingdom

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

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Další informace o společnosti Feefo

Recenze společnosti European Waterways

PanacheVíce recenzí pro tento výrobek (359)Prohlédnout si stránku výrobkuWe had the most wonderful vacation with our family. The scenery was beautiful. The boat was so comfortable and clean. The staff took excellent care of us. The food was so incredible. There are not...Přečíst vše

RosaVíce recenzí pro tento výrobek (77)Prohlédnout si stránku výrobkuOur week aboard Rosa was a real ‘ bucket list’ experience with the 4 crew members ensuring we experienced an amazing canal cruise supplemented by daily excursions through the tranquil French...Přečíst vše

RenaissanceVíce recenzí pro tento výrobek (359)Prohlédnout si stránku výrobkuAnother wonderful time was had on Renaissance cruising the Canal de Briare in the Loire Valley and western Burgandy. First class staff, accommodation, and of course food and wine. European Waterways...Přečíst vše

Shannon PrincessVíce recenzí pro tento výrobek (55)Prohlédnout si stránku výrobkuThe boat was perfect for our family of 8 and the staffing was unparalleled in every way. They could not accommodate us, including 2 - 9 year olds, any better, everyone was treated as a special...Přečíst vše

Kir RoyaleVíce recenzí pro tento výrobek (13)Prohlédnout si stránku výrobkuThe Captain and crew could not have been better! The boat is well outfitted, updated and quite comfortable. The side trips were well organized and interesting.

RenaissanceVíce recenzí pro tento výrobek (359)Prohlédnout si stránku výrobkuGreat crew. Great chef. The best food, wine and cheese. Pampered in a beautiful French country setting. Because the canals are located in the countryside you see rural French and very small towns....Přečíst vše

La Belle EpoqueVíce recenzí pro tento výrobek (98)Prohlédnout si stránku výrobkuCraig and crew were great hosts. Even with our 5 year old they took time to fuss over every detail of our trip (training wheels for the bike). The food was wonderful and representative of the...Přečíst vše

Magna CartaVíce recenzí pro tento výrobek (71)Prohlédnout si stránku výrobkuMost fantastic holiday ever. The Magna Carta, the route, the tours, the food, and most importantly the CREW! My family was cared for superbly from our first meeting with the crew until our tearful...Přečíst vše

Spirit of ScotlandVíce recenzí pro tento výrobek (359)Prohlédnout si stránku výrobkuoutstanding crew, outstanding food.....felt like part of the family the moment I stepped aboard

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?