Easy to do business and clear description of terms of policy in a easy to understand manner. Customer service was prompt to respond on WhatsApp
Your Tiq Team
Etiqa
5 years ago
Dear Esther, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Recenze produktu
Datum nákupu: 05/01/2021
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
5 years ago
Officer is patience n knowledgeable
Your Tiq Team
Etiqa
5 years ago
Dear Customer, thank you for your valuable feedback and kind words to our officers! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. Cheers!
Recenze produktu
Datum nákupu: 31/12/2020
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
5 years ago
Just a breeze to get what I need. Love the ease of usage
Your Tiq Team
Etiqa
5 years ago
Dear Customer, thank you for your feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. Cheers!
Recenze produktu
Datum nákupu: 04/12/2020
0
Sdílet
KM
Kho Yee Lin Michelle
Ověřeno Feefo
5 years ago
Co říká Kho Yee Lin Michelle o Etiqa:
Great. Easy to use.
Your Tiq Team
Etiqa
5 years ago
Dear Michelle, thank you for your feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. Cheers!
I did a referral but did not seem to recieve the referral fee
Your Tiq Team
Etiqa
5 years ago
Dear customer, thank you for sharing your experience with us.
We are looking into this matter and will be reaching out shortly to assist you on this thoroughly.
We really appreciate your willingness and time taken to communicate, and will do our best to improve in all aspects.
Efficient service. Good followup. Value for money.
Your Tiq Team
Etiqa
5 years ago
Dear Customer, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Recenze produktu
Datum nákupu: 13/11/2020
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
5 years ago
bought the insurance on app, and paid, but it was not registered, no email with any reference number, and it took a while to get the customer service officer to check on it.
Your Tiq Team
Etiqa
5 years ago
Dear Customer, we sincerely apologise for the bad experience. This is invaluable feedback that can help us to improve further and we’ll share it with the wider team to do better.
If you need further assistance, please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries Cheers!
Easy to complete transaction online, fuss-free and efficient follow up. What I didnt;t like was their pop up ads interrupting my days in subsequent days - but that made me turn on block pop ups Maybe...
Přečíst další
Your Tiq Team
Etiqa
5 years ago
Dear Customer, thank you for your valuable feedback and kind words! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. We note your bad experience with pop ups and will look into improving this.
Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries. Cheers!
Recenze produktu
Datum nákupu: 11/11/2020
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
5 years ago
The website is easy to use, products are well explained and the purchase process is simple and straightforward. Overall, it was a good experience and it gives me confidence to purchase direct from...
Přečíst další
Your Tiq Team
Etiqa
5 years ago
Dear Customer, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Recenze produktu
Datum nákupu: 02/10/2020
0
Sdílet
FS
Fong Woon Siew
Ověřeno Feefo
5 years ago
Co říká Fong Woon Siew o Etiqa:
Your representative failed to post me the policy despite reminder.
Your Tiq Team
Etiqa
5 years ago
Dear Customer, thank you for sharing your experience with us. We sincerely apologise for the bad experience. I believe our colleague have reached out to assist you on this thoroughly. We really appreciate your willingness and time taken to communicate, and will do our best to improve in all aspects. Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any other queries.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
