The online description and the online chat CS is not clear on the maid policy details especially the covid cover.
I had to read so many documents and ask numerous questions and wasnt convinced...
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Irsyad
Etiqa
4 years ago
Dear Allison, Thank you for taking the time to share your feedback. We regret to hear about your negative experience with us. Your voice is nonetheless crucial to help us improve our service. We understand that you has already been in touch with our staff for the clarification. We look forward to providing you a much better experience moving forward. Stay healthy and safe, and we wish you a wonderful day ahead.
Recenze produktu
Datum nákupu: 24/09/2021
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
4 years ago
Competitive pricing and easy to navigate
Irsyad
Etiqa
4 years ago
Dear Valued Customer, thank you for your feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries. Cheers!
Dear Valued Customer, thank you for your feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries. Cheers!
Recenze produktu
Datum nákupu: 20/09/2021
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
4 years ago
It is easy to use
Irsyad
Etiqa
4 years ago
Dear Valued Customer, thank you for your feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries. Cheers!
Recenze produktu
Datum nákupu: 20/09/2021
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
4 years ago
OK easy purchase.
Irsyad
Etiqa
4 years ago
Dear Valued Customer, thank you for your feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries. Cheers!
Recenze produktu
Datum nákupu: 20/09/2021
0
Sdílet
Důvěryhodný zákazník
Etiqa Ověřené
4 years ago
Service is poor call second time due to no response call
Irsyad
Etiqa
4 years ago
Dear Valued Customer, Thank you for taking the time to share your feedback. We regret to hear about your negative experience with us. Your voice is nonetheless crucial to help us improve our service. We understand that our Customer Care Team has already been in touch with you and will continue to correspond with you for any concerns you may have pertaining to your policy. We look forward to providing you a much better experience moving forward. Stay healthy and safe, and we wish you a wonderful day ahead.
Datum nákupu: 24/09/2021
0
Sdílet
Důvěryhodný zákazník
Etiqa Ověřené
4 years ago
exceptional customer service, excellent tone in making the customer feel welcomed irregardless ofcircumstances. Thank u 🙏🏻 afmad
Irsyad
Etiqa
4 years ago
Dear Valued Customer, on behalf of Ahmad and the rest of our Customer Happiness Team, we thank you for your lovely note on our service. Your feedback is precious as our team strives to deliver the best experience to our customers. We appreciate you taking the time to leave us a review. Here’s wishing you an amazing day! Cheers!
Very easy and seamless sign up of Tiq Invest completely online and the policy was updated in my Tiq app within a day. App experience and usability can be improved, but since this is a hands-off ILP I...
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Irsyad
Etiqa
4 years ago
Dear Valued Customer, thank you for your feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries. Cheers!
Online form NO format check for SB No.! I had to keep chasing as I had not recv any respond then realize SB No. got error. This delay my helper's WP renew and almost expire!!!!!! Cheap thing no good...
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Irsyad
Etiqa
4 years ago
Dear Valued Customer, we hear you on this and this is definitely not the experience we have in mind for our customers. We understand that our staff has already contacted you to resolve the issue. We really appreciate your willingness and time taken to communicate, and will do our best to improve in all aspects. Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. or call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries. Cheers!
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
