Easy access to information. Purchase was smooth. No hiccup. Premium was cheaper than most other carriers.
Will certainly recommend to friends and contacts.
Irsyad
Tiq by Etiqa Insurance
3 years ago
Dear Valued Customer, thank you for your feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority.
Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries. Cheers
Customer service through contact centre is great but extremely poor in WhatsApp.
Irsyad
Tiq by Etiqa Insurance
3 years ago
Dear Valued Customer, thank you for sharing your experience. This is invaluable feedback that can help us to improve further. We are working hard to improve our products and services to meet the needs of customers, and your valuable feedback will be taken into consideration. Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries Cheers!
The form was easy to fill in (integrated with MyInfo), and information pertaining to this plan was clear to help with my decision. Just one feedback is that the information populated by MyInfo into...
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Irsyad
Tiq by Etiqa Insurance
3 years ago
Dear Valued Customer, thank you for sharing your experience. This is invaluable feedback that can help us to improve further. We’ll share it with the wider team to do better. Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries Cheers!
Dear Valued Customer, thank you for your feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority.
Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries. Cheers
The Customer Service Officer was helpful. However, need to update the chat box function as it wrongly informed me a few days ago that the policy was fully subscribed.
Irsyad
Tiq by Etiqa Insurance
3 years ago
Dear Valued Customer, thank you for sharing your experience. This is invaluable feedback that can help us to improve further. We’ll share it with the wider team to do better. Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries Cheers!
Co říká YONG LING LING (YANG LINGLING) o Tiq by Etiqa Insurance:
It’s a pleasant experience with Etiqa.
I purchased a premium and transferred money without inputting my reference number, so I called and emailed Etiqa. Next day issue was updated and confirmed. Very happy to have such service experience....
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Irsyad
Tiq by Etiqa Insurance
3 years ago
Dear Yong,
On behalf of the rest of the Customer Care team, we thanks you for your lovely note on our service. Your feedback is precious as our team strives to deliver the best experience to our customers. We appreciate you taking the time to leave us a review. Here's wishing you and amazing day!
Always happy to help,
Customer Care Team
Etiqa Insurance Singapore
Dear Valued Customer, thank you for your feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority.
Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries. Cheers
Easy and quick response,. Would help if renewal can be by email or whatsapp on top of hardcopy by mail.
Irsyad
Tiq by Etiqa Insurance
3 years ago
Dear Valued Customer, thank you for sharing your experience. This is invaluable feedback that can help us to improve further. We’ll share it with the wider team to do better. Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries Cheers!
Co říká JOHN WILLIAM EDWARDS o Tiq by Etiqa Insurance:
Professional, Efficient and Informative.
Prompt and efficient service from Stephen Tan.
Irsyad
Tiq by Etiqa Insurance
3 years ago
Dear John,
On behalf of Stephen and the rest of the Customer Care team, we thanks you for your lovely note on our service. Your feedback is precious as our team strives to deliver the best experience to our customers. We appreciate you taking the time to leave us a review. Here's wishing you and amazing day!
Always happy to help,
Customer Care Team
Etiqa Insurance Singapore
Co říká LEE CHAI HIONG CATHERINE o Tiq by Etiqa Insurance:
Hidden details are not helpful
More details should be shared at summary page on the optional covid-19 coverage.
Irsyad
Tiq by Etiqa Insurance
3 years ago
Dear Lee, we hear you on this and this is definitely not the experience we have in mind for our customers. We are working hard to improve our products and services to meet the needs of customers, and your valuable feedback will be taken into consideration. Thank you for sharing your experience with us. Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries Cheers!
Making insurance as easy, clear and honest as possible is what Tiq is all about. We are the digital channel of Etiqa Insurance, an award-winning digital insurer in Singapore, with a wide range of insurance to suit your needs. Easy to buy, fast to claim.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Making insurance as easy, clear and honest as possible is what Tiq is all about. We are the digital channel of Etiqa Insurance, an award-winning digital insurer in Singapore, with a wide range of insurance to suit your needs. Easy to buy, fast to claim.