Sent faulty product back and asked for a replacement, didn’t receive one so had to get my money back
George Burns - Ecommerce Assistant
https://esupply.co.uk
5 years ago
Hi Paul, I'd like to apologise on behalf of EpicEasy for letting you down on this occasion. Anything below the best is unacceptable for us. Since your review we have made a number of changes to our returns process which helps to avoid issues like this from happening again. However this doesn't solve the problem that you are now without the product! Although we don't have any brand new Samsung Gear Fit 2 watches in stock I can see we do have an open box model that is in an excellent condition. Would you be interested in this at a discounted rate? If so give me a shout and I'll be happy to help.
Once again I'd like to apologise for not hitting the mark on this occasion, I hope you have a great weekend.
Kind regards,
George (EpicEasy)
I ordered at 7pm on Thursday and was eager to have the monitor by Monday morning.
I spoke to EpicEasy on a Friday and they assured me that I’d receive the monitor next day.
I was impressed with the...
The staff was very friendly, helpful and understanding. They suggesting different configuration options and accepted the return without any complications.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
