Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Estate Research Recenze | Hodnocení zákaznického servisu pro {{merchantUrl}} | Feefo

Zobrazení všech 1,095 recenzí

Gary Bollington

Ověřeno Feefo

15 days ago

Důvěryhodný zákazník

Ověřeno Feefo

15 days ago

Efficient

I thought Isobelle was very efficient. Considering I was not expecting the communication. She was extremely explanatory in why she needed to conduct the research.

Louise McEwan

Ověřeno Feefo

GBR

15 days ago

Co říká Louise McEwan o Estate Research:

Pleasant surprise

Received notification of being a beneficiary out of the blue. Spoke to Molly at Estate Research who clearly explained the process and promptly answered any queries I had

Důvěryhodný zákazník

Ověřeno Feefo

28 days ago

Excellent service, kept informed throughout.

Danielle

Estate Research

16 days ago

Hello, Thank you so much for your 5 star review. We are so glad to hear you found our service excellent and were kept informed throughout the process. Kind Regards, Estate Research

Paul Harrison

Ověřeno Feefo

CAN

1 month ago

Co říká Paul Harrison o Estate Research:

Great experience and very informative

The staff that I dealt with were very professional and thorough. They did a wonderful job in searching and confirming my family tree. I found it very interesting and found out some things I didn't...

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Danielle

Estate Research

1 month ago

Hi Paul, Thank you for your kind review. We are delighted to hear that you found our team professional and thorough, and that you found the research into your family tree both interesting and informative. Kind Regards, Estate Research

Důvěryhodný zákazník

Ověřeno Feefo

1 month ago

Very pleased with their service , thanks

On the whole quite good, but sometimes quite difficult to get update on any progress, main contact quite often on leave or Reception said will get back and didn't without prompting. That said they...

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Danielle

Estate Research

1 month ago

Hello, Thank you for taking the time to leave a review. We are delighted to hear that you were pleased with our service and found our team knowledgeable, courteous, and efficient. We also appreciate your understanding of the delays that can sometimes occur during the probate process due to factors outside of our control. We are sorry to hear that there were occasions when obtaining updates on your case proved difficult. We understand the importance of regular communication and have shared your feedback with the team to help us improve our service going forward. Thank you again for your recommendation. Best Wishes, Estate Research

Dean Blades

Ověřeno Feefo

GBR

1 month ago

Co říká Dean Blades o Estate Research:

Very professional

Very helpful polite and professional service. Always called back if they couldn't take my call

Danielle

Estate Research

1 month ago

Hi Dean, Thank you for your kind words. We are delighted to hear that you found our team polite, professional, and responsive throughout the process. It's great to know that they were able to keep you informed and answer any questions you had along the way. Should you require any further updates regarding your case, please do not hesitate to get in touch. Kind Regards, Estate Research

Důvěryhodný zákazník

Ověřeno Feefo

1 month ago

The bequest came as a surprise and was handled very smoothly with the minimum of fuss Thank you

Danielle

Estate Research

1 month ago

Hello, Thank you for your 5 star review. We understand that sometimes it can come as quite a surprise to be notified that you could be the beneficiary of an estate. We are so glad to hear our team were able to handle this smoothly for you. Kind Regards, Estate Research

Keith Andrew Huckle

Ověřeno Feefo

GBR

1 month ago

Danielle

Estate Research

1 month ago

Hi Keith, Thank you very much for your 5 star review! Best Wishes, Estate Research

Důvěryhodný zákazník

Ověřeno Feefo

1 month ago

Friendly and professional

The communication was speedy, informative, and felt friendly. The explanation of my family tree was very useful.

Danielle

Estate Research

1 month ago

Hello, Thank you for your review! We are so glad to hear you found our team speedy, informative and friendly. Kind Regards, Estate Research

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Estate Research

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?