Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Essential Insurance Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/essential-insurance | Feefo

Zobrazení všech 3,921 recenzí

Důvěryhodný zákazník

10 years ago

Datum nákupu: 28/04/2015

I was very impressed by Sam Marriott's politeness, friendliness, efficiency, willingness and ability to help me…

I was very impressed by Sam Marriott's politeness, friendliness, efficiency, willingness and ability to help me find a great deal on my insurance needs. I shall certainly pass the word around!

Essential Insurance

10 years ago

That's good to hear and I am happy you got a great deal, as a broker we are cheaper than banks, supermarkets, IFA's etc. and you wont find the same policy cheaper direct from the insurers website. It is important we remain focused on delivering great service as well as price and strive to do so. I shall pass your feedback onto Sam. Kind regards Rob

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

10 years ago

Datum nákupu: 29/04/2015

very good information. Rep was pleasant & easy to talk to. Explained everything thoroughly.

Essential Insurance

10 years ago

Thanks for your feedback, we try to ensure all our clients have a thorough understanding of all policy features and benefits and I am happy to hear this is what you experienced. Kind regards Rob

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

10 years ago

Datum nákupu: 26/04/2015

From the initial call to transfer for your quote, very quick service. Very knowledgeable advisors, will…

From the initial call to transfer for your quote, very quick service. Very knowledgeable advisors, will give you the best quote for your circumstances.

Essential Insurance

10 years ago

Thanks Claire, your feedback is greatly appreciated Kind regards Rob

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

10 years ago

Datum nákupu: 28/04/2015

Excellent service

Essential Insurance

10 years ago

Many thanks Kind regards Rob

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

10 years ago

Datum nákupu: 20/04/2015

I I found the person I spoke to on the day I enquired about life insurance…

I I found the person I spoke to on the day I enquired about life insurance very helpfulland very polite he explained in detail the advantages of the policy I have taken out and I would recommend him...

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Essential Insurance

10 years ago

thank you so much for your feedback, it will be passed back to James. Please contact us again if we can be of further assistance. Kind regards Rob

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

10 years ago

Datum nákupu: 14/04/2015

Very helpful and explained everything as clear as possible and very polite thank you for…

Very helpful and explained everything as clear as possible and very polite thank you for your help

Essential Insurance

10 years ago

thank you for your feedback. Kind Regards Jonathan

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

10 years ago

Datum nákupu: 16/04/2015

It was good service, it did take much longer than I was told though, said…

It was good service, it did take much longer than I was told though, said 10 main, it took 50 main, would have rather they said it would take longer.

Essential Insurance

10 years ago

I'm sorry to hear it took longer than expected, in 75% of cases it doesn't take very long but on occasion a more complex scenario can extend the call time. I shall review the file to ensure we didn't take longer than we needed. Thank you for your feedback. Kind regards Rob

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

10 years ago

Datum nákupu: 14/04/2015

Great service

Essential Insurance

10 years ago

Thank you for your feedback Zena Kind Regards Jonathan

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

10 years ago

Datum nákupu: 16/04/2015

Kieron was very helpful and explained the different types of cover

Essential Insurance

10 years ago

Thank you, we will ensure this is passed on to Kieron. Kind Regards Jonathan

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

10 years ago

Datum nákupu: 09/04/2015

James my advisor was very professional and polite. I found him very helpful and would…

James my advisor was very professional and polite. I found him very helpful and would recommend him.

Essential Insurance

10 years ago

Thanks for the positive feedback I shall pass it on, if you have any friends or relatives that might benefit from our service we do run an incentive of £40 for existing customers. http://www.essentialinsurance.co.uk/existing-customer Kind Regards - Essential

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O Essential Insurance

Essential Insurance are one of the UK’s largest protection insurance brokers, specialising in life insurance, critical illness cover, income protection and business protection and we're dedicated to putting our customers first. Since launch in 2015, we’ve earnt a reputation for offering first-class customer service. We’ve created a genuinely customer focussed fully advised service and an experience that is truly appreciated by our customers, reflected in our consistently high customer outcome satisfaction scores and 5-star ratings.

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0800 612 8005

3rd Floor Marshall House, 2 Park Avenue, Sale, Cheshire, M33 6HE, United Kingdom

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Essential Insurance

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?