As far as the booking goes, it was all very straightforward and easy to understand. Hattie at Esprit was very friendly and helpful during the call to get us the best deal for our family ski holiday....
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Atlanta
Esprit
1 year ago
Thank you for leaving your 5 star feedback. We are happy to hear that Hattie was friendly and helpful when coming to book your family holiday! We will pass your comments to her. - Atlanta
When booking, the staff on the phone were extremely friendly, knowledgeable and answered all my questions without hesitation. It made it extremely easy to book and gave me peace of mind.
Atlanta
Esprit
1 year ago
We are delighted to hear that you head an easy and great experience with our team. We look forward to welcoming you to your holiday with us. - Atlanta
0
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Důvěryhodný zákazník
1 year ago
Datum nákupu: 12/01/2024
Polite and very helpful.
Atlanta
Esprit
1 year ago
Thank you for sharing your kind words with us! - Atlanta
Took an eternity for anyone to answer the phone. The on hold music was awful
Maybe a message saying that you are 3rd in the queue or an estimate of the on hold waiting time would help
Once I did get...
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Atlanta
Esprit
1 year ago
Thank you for sharing this with us. We are sorry to hear you struggled with getting through to us. We now have a system in place where you can request a call back if you are in the queue which is helpful going forward, so you do not have to wait, we thank you for your patience with our team! - Atlanta
Frustrating. Battled with several people as website stated (and still states) free lift pass for children. Contact centre staff denied this discount existed and refused to honour it. Day after we...
The lady I spoke to was very knowledgeable and helpful and was keen to meet all our requirements didn’t feel like I was being rushed or a hard sale! Thanks
The reservation specialist, Millie, was someone who really followed through. She was excellent. A couple other reservation specialist did not get back with me. Hattie was very nice when I made the...
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Atlanta
Esprit
1 year ago
Thank you for sharing your booking experience with us. It is good to hear that Millie was helpful and assisted you with your booking. We will take all your feedback on board and share this with the managers. We hope you have a lovely trip away! - Atlanta
0
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Důvěryhodný zákazník
1 year ago
Datum nákupu: 06/12/2023
Website doesn’t contain accurate formation wrt age of children allowed in rooms.
Called to book, everything was sorted every quickly
No. 1 for Family Skiing. With over 35 years' experience in the ski industry, Esprit Ski specialise in providing catered ski holidays for the whole family. We offer a wide range of child care solutions to suit everyone’s needs.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
No. 1 for Family Skiing. With over 35 years' experience in the ski industry, Esprit Ski specialise in providing catered ski holidays for the whole family. We offer a wide range of child care solutions to suit everyone’s needs.
