Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Equilibrium Products Ltd Recenze | Hodnocení zákaznického servisu pro {{merchantUrl}} | Feefo

Důvěryhodný zákazník

3 years ago

Amazing customer care. Will always buy equilibrium before other brands now

Amazing customer care and help . Love my horses new boots . Will always buy equilibrium now instead of other brands . Thank you so much

Clare

Equilibrium Products Ltd

3 years ago

Thank you for takin the time to leave us a lovely review, it is much appreciated! We look forward to helping you again. Regards, Clare Crowdy, Customer Care Manager

Důvěryhodný zákazník

3 years ago

Loving the boots they fit lovely and are really lightweight keeping my horses legs really cool.

Recenze produktu

Datum nákupu: 19/08/2022

0

EC

Emma Coone

3 years ago

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Co říká Emma Coone o Equilibrium Products Ltd:

Great service, fast delivery of my massage pad. Only used twice so far, but the pony appears to like it!

Recenze produktu

Datum nákupu: 26/08/2022

0

Důvěryhodný zákazník

3 years ago

excellent service, excellent product

came following day after ordering.

Recenze produktu

Datum nákupu: 22/08/2022

0

Důvěryhodný zákazník

3 years ago

great product and speedy delivery

Recenze produktu

Datum nákupu: 23/08/2022

0

Důvěryhodný zákazník

3 years ago

Excellent customer service

Excellent customer service following the opposite from the delivery company. Responded to my emails promptly, took up the issue with the courier and replaced the item that had been lost due to poor...

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Clare

Equilibrium Products Ltd

3 years ago

Thank you for taking the time and trouble to leave your review. We were sorry to hear there were courier issues and have taken this up with them directly. We are glad to see that your replacement has been delivered safely. Regards, Clare Crowdy, Customer Care Manager

Recenze produktu

Clare

Equilibrium Products Ltd

3 years ago

Thank you for taking the time to leave your review. We are sorry to hear that the ears are a little large for your horse, we do need to ensure the ears are long enough for all types of horse which does sometimes mean that those with more petite ears may have a little more room. Clare Crowdy, Customer Care Manager

Důvěryhodný zákazník

3 years ago

Thanks for your reply. I meant it in a humorous way! I agree, better they're a bit big than too tight. Because its a generous fit, it actually works really well over his bridle when out hacking, so it's worked out well. Thanks again for your help.

Datum nákupu: 18/08/2022

0

VL

Vicky Lacey

3 years ago

Co říká Vicky Lacey o Equilibrium Products Ltd:

Fantastic 5*

Recenze produktu

Datum nákupu: 22/08/2022

0

Důvěryhodný zákazník

3 years ago

Good quality fly mask

Good service and arrived quickly. Fly mask good quality and fits well.

Recenze produktu

Datum nákupu: 21/08/2022

0

Důvěryhodný zákazník

3 years ago

Love the product but the sizing is not very helpful. I’ve bought a size smaller for each of my 4 horses/ponies than I would have expected

Clare

Equilibrium Products Ltd

3 years ago

Thank you for taking the time to leave us a review. I have passed your comment on to our Product Team so we can look at making the size guide clearer. Regards Clare Crowdy, Customer Care Manager

Recenze produktu

Datum nákupu: 21/08/2022

0

SF

Stuart Freer

3 years ago

Co říká Stuart Freer o Equilibrium Products Ltd:

Perfect service

Great service, very fast. Really happy would use tine and again. Very happy to recommend

Clare

Equilibrium Products Ltd

3 years ago

Thank you for taking the time to leave us a lovely review, it is much appreciated by all the team. Regards, Clare Crowdy, Customer Care Manager

Recenze produktu

Datum nákupu: 28/06/2022

0

Důvěryhodný zákazník

3 years ago

Although the customer service lady was lovely, I’ve yet still to receive my

Not received my product

Clare

Equilibrium Products Ltd

3 years ago

Good Afternoon, I do apologise for the delay in your order despatching due to a warehouse move. I can see that your order is out for delivery to you this afternoon. I have sent you an email with the tracking link and I will keep an eye on the tracking today to ensure you receive it. Clare Crowdy, Customer Care Manager

Datum nákupu: 01/07/2022

0

Recenze společnosti Equilibrium Products Ltd

Tri-Zone All Sports BootsVíce recenzí pro tento výrobek (40)Prohlédnout si stránku výrobkuFit well and are so lightweight . Keep horses legs cool

Massage PadVíce recenzí pro tento výrobek (87)Prohlédnout si stránku výrobkuPad seems sturdy, well made and easy to use.

Massage PadVíce recenzí pro tento výrobek (87)Prohlédnout si stránku výrobkuhorse loves massage pad, he finds it so relaxing

Tri-Zone Impact Sports BootsVíce recenzí pro tento výrobek (21)Prohlédnout si stránku výrobkureally great product. very protective and breathable

Field Relief Fly Mask MaxVíce recenzí pro tento výrobek (24)Prohlédnout si stránku výrobkuGood quality though the large came up a little big on my 16.1. He looks a bit daft - floppy ears! But it does the job.

Massage PadVíce recenzí pro tento výrobek (87)Prohlédnout si stránku výrobkuFab product & service would highly recommend

Field Relief Midi Fly Mask (no ears)Více recenzí pro tento výrobek (16)Prohlédnout si stránku výrobkuGood service and arrived quickly. Fly mask is good quality and fits well.

Field Relief Muzzle FringeVíce recenzí pro tento výrobek (5)Prohlédnout si stránku výrobkuLooks good quality but not tried it yet.

Redwings Horse Sanctuary DonationVíce recenzí pro tento výrobek (35)Prohlédnout si stránku výrobkuGood idea for charity donation

Field Relief Midi Fly Mask (no ears)Více recenzí pro tento výrobek (16)Prohlédnout si stránku výrobkuSee above for answer to this

Tri-Zone Open Fronted Tendon BootsVíce recenzí pro tento výrobek (12)Prohlédnout si stránku výrobkuPerfect service and very fast. Happy to strongly recommend

Tri-Zone Fetlock BootsVíce recenzí pro tento výrobek (8)Prohlédnout si stránku výrobkuGreat products very happy

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?