Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Equilibrium Products Ltd Recenze | Hodnocení zákaznického servisu pro {{merchantUrl}} | Feefo

KT

Karin Trewin

3 years ago

Co říká Karin Trewin o Equilibrium Products Ltd:

Easy Web site to navigate, despatch time very short , product arrived quickly

Recenze produktu

Datum nákupu: 13/02/2023

0

MH

MELI CONOR-HILL

3 years ago

Co říká MELI CONOR-HILL o Equilibrium Products Ltd:

Great products and service

Having ordered the Stella head collar and turnout boots direct there was in issue with the boot delivery which was addressed the same day I emailed. Equilibrium products are always good quality and...

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Clare

Equilibrium Products Ltd

3 years ago

Good Afternoon, thank you for taking the time to leave us a review, it is much appreciated. Regards, Clare Crowdy, Customer Care Manager

Recenze produktu

Datum nákupu: 30/01/2023

0

Důvěryhodný zákazník

3 years ago

Massage pad revived!

My massage pad has been revived! So pleased it could be fixed rather than thrown away and replaced, and for a fraction of the price of a replacement, speedy service, good comms throughout.

Clare

Equilibrium Products Ltd

3 years ago

Good morning, thank you for taking the time to leave us such a lovely review, it is much appreciated and will be passed on to all involved in our Repair Service. Many Thanks, Clare Crwody, Customer Care Manager

Recenze produktu

Datum nákupu: 18/01/2023

0

Důvěryhodný zákazník

3 years ago

Replacement Hock boots.

Excellent service

Clare

Equilibrium Products Ltd

3 years ago

Thank you for taking the time to leave us a review, it is much appreciated. Your feedback on the Magnetic Chaps has already been passed to our Product Team. Regards Clare Crowdy, Customer Care Manager

Recenze produktu

Datum nákupu: 10/02/2023

0

Důvěryhodný zákazník

3 years ago

Great company to deal with

Excellent communications via email. Reasonable postage costs. Excellent delivery time and great products

Clare

Equilibrium Products Ltd

3 years ago

Thank you for taking the time to leave us a review, it is really appreciated by all the Team. Many thanks, Clare Crowdy, Customer Care Manager

Recenze produktu

Datum nákupu: 30/01/2023

0

GH

Georgina Houghton

3 years ago

Co říká Georgina Houghton o Equilibrium Products Ltd:

Excellent product

Excellent product and very speedy delivery

Clare

Equilibrium Products Ltd

3 years ago

Thank you for taking the time to leave us a review, it is really appreciated by all the Team at Equilibrium Products. Regards, Clare Crowdy, Customer Care Manager

Recenze produktu

Datum nákupu: 07/02/2023

0

TC

Tricia Cannings

Somerset

3 years ago

Co říká Tricia Cannings o Equilibrium Products Ltd:

Quality products and excellent customer service

I ordered the item twice by mistake as I thought the first order had not gone through. Within 5 minutes of making the mistake, customer services called me to make sure I only wanted the 1 item and...

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Clare

Equilibrium Products Ltd

3 years ago

Thank you for taking the time to leave us your review. I am happy to hear that we spotted the duplicate order and could speak to you straightaway to issue you a refund. Regards, Clare Crowdy, Customer Care Manager

Recenze produktu

Datum nákupu: 31/01/2023

0

DE

Demi

Hampshire

3 years ago

Co říká Demi o Equilibrium Products Ltd:

Fantastic customer service!

My massage pad is one of my favourite horsey bits of kit, all my ponies love it. I recently had it replaced under warranty and the process and communication couldn't have been better. Looking forward...

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Clare

Equilibrium Products Ltd

3 years ago

Good Afternoon, thank you for taking the time to leave us a review, it is much appreciated. I am glad to hear that all went smootly and your ponies are enjoying their Massage Pad again. I will pass your comments on to the whole Team. Many thanks, Clare Crowdy, Customer Care Manager

Recenze produktu

Datum nákupu: 03/02/2023

0

SA

Susannah Anderson

3 years ago

Co říká Susannah Anderson o Equilibrium Products Ltd:

Great

Great website with good information for each product. Seedy delivery of well packaged items.

Clare

Equilibrium Products Ltd

3 years ago

Thank you for taking the time to leave us a review, it is much appreciated by the Team. I will pass the well packaged message on to our warehouse. Regards, Clare Crowdy, Customer Care Manager

SA

Susannah Anderson

3 years ago

I of course meant speedy delivery, sorry!

Recenze produktu

Datum nákupu: 30/01/2023

0

Důvěryhodný zákazník

3 years ago

Good company, good products

Great service - actually got a human on end of chat. Ordered a whole pile of boots, as two to kit out, and easy returns for those that were incorrectly sized.

Clare

Equilibrium Products Ltd

3 years ago

Thank you for your order and also taking the time to leave us a review, it is much apreciated. I am glad the return of the incorrect size was easy for you. Many thanks Clare Crowdy, Customer Care Manager

Recenze produktu

Datum nákupu: 26/01/2023

0

Recenze společnosti Equilibrium Products Ltd

Tri-Zone All Sports BootsVíce recenzí pro tento výrobek (40)Prohlédnout si stránku výrobkuLight , breathable, my horse's legs didn't heat up at all

Stellar HeadcollarVíce recenzí pro tento výrobek (30)Prohlédnout si stránku výrobkuAmazing great fit and I love the blue colour. Bought a large this fits both 16.2 and 17.2 TB.

Clearance - Equi-Chaps Close Contact ChapsVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuGreat fit and coverage. Easy to wash in the machine and dry quickly too.

Massage Pad Repair ServiceVíce recenzí pro tento výrobek (13)Prohlédnout si stránku výrobkuMy massage pad has been revived! So pleased it could be fixed rather than thrown away and replaced, and for a fraction of the price of a replacement, speedy service, good comms throughout.

Equilibrium Hind & Hock Magnetic ChapsVíce recenzí pro tento výrobek (13)Prohlédnout si stránku výrobkuAs they are a replacement pair.

Clearance - Equi-Chaps Close Contact ChapsVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuFit well according to size chart. Keep most of the mud at bay especially since my horse is turned out in very wet and muddy conditions

Clearance - Brushing BootsVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuReally lightweight boot. Reflective and true to size

Massage PadVíce recenzí pro tento výrobek (87)Prohlédnout si stránku výrobkuHighly recommend this product

Stellar HeadcollarVíce recenzí pro tento výrobek (30)Prohlédnout si stránku výrobkuQuality and stylish.The safety function works as stated.

Stellar Lead RopeVíce recenzí pro tento výrobek (12)Prohlédnout si stránku výrobkuVery good quality, made to last.

Stellar Spare KeeperVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobkuGood to keep some spare keepers for these great head collars

Hook Cleaner BrushVíce recenzí pro tento výrobek (4)Prohlédnout si stránku výrobkuPerfect for cleaning velcro on many items.

Redwings Horse Sanctuary DonationVíce recenzí pro tento výrobek (35)Prohlédnout si stránku výrobkuAlways like to donate to such a worthy cause.

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?