Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Equilibrium Products Ltd Recenze | Hodnocení zákaznického servisu pro {{merchantUrl}} | Feefo

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Sheena Melvin

3 years ago

Co říká Sheena Melvin o Equilibrium Products Ltd:

delivery courier lets you down

quite a long delivery time and courier tried to force the package through my letterbox, damaging the interior packaging - despite the fact there was someone in to receive it - quite unnecessary

Clare

Equilibrium Products Ltd

3 years ago

Good Afternoon. Thank you for your order and for your feedback, I am sorry to hear that the courier service was not up to standard, I can see from the tracking which courier we used and will contact them about this. Many thanks Clare Crowdy, Customer Care Manager

Recenze produktu

Datum nákupu: 13/04/2023

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Důvěryhodný zákazník

3 years ago

Great service

Speedy and well packed

Clare

Equilibrium Products Ltd

3 years ago

Thank you for your order and taking the trouble to leave us a review, it really is appreciated by the whole team. Regards, Clare Crowdy, Customer Care Manager

Recenze produktu

Datum nákupu: 30/03/2023

0

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Anne Shelley

3 years ago

Co říká Anne Shelley o Equilibrium Products Ltd:

Item hasn’t arrived! Can’t really leave a review in something I haven’t had

Said they would chase my order with Yodel today but it’s still sitting in the depot.

Clare

Equilibrium Products Ltd

3 years ago

Good Afternoon, thank you for contacting us and leaving feedback for us. I was sorry to hear that you did not receive your order within our time range. I sent you an email earlier this week regarding the delivery and I can only apologise for the one day delivery delay from our courier, we have followed this up with our courier. Regards Clare Crowdy, Customer Care Manager

Datum nákupu: 07/04/2023

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Důvěryhodný zákazník

3 years ago

Massage pad is brilliant and my Highland loves it

The massage pad is brilliant and Clare is really helpful with advice

Clare

Equilibrium Products Ltd

3 years ago

Thank you for sending your Massage Pad for repair and taking the time to leave us a review, we really do appreciate it as I am sure your Highland pony does! Regards Clare Crowdy, Customer Care Manager

Recenze produktu

Datum nákupu: 24/03/2023

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Důvěryhodný zákazník

3 years ago

My massage pad is over 10 years old. It has been repaired, serviced and returned within the timescale advised. Great service.

Clare

Equilibrium Products Ltd

3 years ago

Thank you for taking the time to leave us a review, it is much appreciated. Regards, Clare Crowdy, Customer Care Manager

Recenze produktu

Datum nákupu: 02/03/2023

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Anne-Marie Healey

3 years ago

Co říká Anne-Marie Healey o Equilibrium Products Ltd:

Excellent

I bought my mitt when there was a discount if you could wait I until after the end of February for delivery- it actually arrived on 1st March!! I was so surprised. Brilliant service

Clare

Equilibrium Products Ltd

3 years ago

Thank you for your order and for taking the time to leave us a review, it really is appreciated. Regards, Clare Crowdy, Customer Care Manager

Recenze produktu

Datum nákupu: 19/02/2023

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Důvěryhodný zákazník

3 years ago

Great product, item delivered very quickly. Great service.

Recenze produktu

Datum nákupu: 16/03/2023

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Katie O’Reilly

Ireland

3 years ago

Co říká Katie O’Reilly o Equilibrium Products Ltd:

Wonderful

Fantastic deal and quick delivery too. Love all the products. Have used them for years

Recenze produktu

Datum nákupu: 04/03/2023

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Důvěryhodný zákazník

3 years ago

Great service, quick delivery, well packed. My horse is loving his treats!

Clare

Equilibrium Products Ltd

3 years ago

Thank you for your order and taking the time to leave us a review, we are glad to hear your horse is enjoying the treats. Regards, Clare Crowdy, Customer Care Manager

Recenze produktu

Datum nákupu: 05/03/2023

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Exchange .

3 years ago

Co říká Exchange . o Equilibrium Products Ltd:

YES! YES! YES!

So, to start with the team have been absolutely wonderful at communication! I picked up the wrong sized hinds, sent some pictures to their social media and they gave me some advice, i returned the...

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Recenze produktu

Datum nákupu: 13/03/2023

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Recenze společnosti Equilibrium Products Ltd

Massage Battery and International ChargerVíce recenzí pro tento výrobek (16)Prohlédnout si stránku výrobkuappears to be a quality product

Massage BatteryVíce recenzí pro tento výrobek (25)Prohlédnout si stránku výrobkuproduct is as it is advertised

Massage International ChargerVíce recenzí pro tento výrobek (24)Prohlédnout si stránku výrobkudifficult to fix together

Tri-Zone Open Fronted Tendon BootsVíce recenzí pro tento výrobek (12)Prohlédnout si stránku výrobkuI love these boots, they look so smart and are soo light and breathable!

CrunchitsVíce recenzí pro tento výrobek (13)Prohlédnout si stránku výrobkuMy horses absolutely love these treats! Great to know they are low sugar and fine for laminitics too!

Tri-Zone Fetlock BootsVíce recenzí pro tento výrobek (8)Prohlédnout si stránku výrobkuThey look great and fit really well

Massage Pad Repair ServiceVíce recenzí pro tento výrobek (13)Prohlédnout si stránku výrobkuClare is really helpful and makes the process easy

Massage Pad Repair ServiceVíce recenzí pro tento výrobek (13)Prohlédnout si stránku výrobkuMy massage pad is over 10 years old. It has been repaired, serviced and returned within the timescale advised. Great service.

Massage Mitt HotspotVíce recenzí pro tento výrobek (29)Prohlédnout si stránku výrobkuLove the mitt. It’s so easy to use and very relaxing for me while I am using it on my horse. It is a very gentle heat and the selection of massage intensity is great

Massage Mitt HotspotVíce recenzí pro tento výrobek (29)Prohlédnout si stránku výrobkuGreat product my horse loves it

Equi-Chaps Stable Chaps - Buy a Pair, Get a Pair Free!Více recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuFantastic deal. Could of bought them in the saddlery but was on the website double checking sizes and saw the deal and bought online as not an urgent purchase

Equi-Chaps Stable ChapsVíce recenzí pro tento výrobek (13)Prohlédnout si stránku výrobkuLove them. Bought a set over 15 years ago and they are just starting to look tatty so got a new set

Clearance - Tri-Zone Fetlock BootsVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobkuNice boots, good fit, not too bulky on his legs

CrunchitsVíce recenzí pro tento výrobek (13)Prohlédnout si stránku výrobkuI think these are my horse's new favourite treat!

Vitamunch Heavenly HedgerowVíce recenzí pro tento výrobek (12)Prohlédnout si stránku výrobkuHorse loves them! Nice treat for him.

Vitamunch Marvellous MeadowVíce recenzí pro tento výrobek (6)Prohlédnout si stránku výrobkuHorse loves them! Makes a nice extra with his hay.

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?