First class service from start to finish. Site survey, quote, installation and post installation customer care superbly managed throughout. Everyone I dealt with were polite, took care to keep mess/...
I was more than happy with the installation the whole experience from start to finish was very easy and trouble free, the installation went very smoothly and the installer was very pleasant and very...
The condenser pipe fitted to my boiler was over 3 metres long outside my home and froze in the cold weather and the heating stopped working. There was no customer service available as the lines were...
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Sam
EnergyCare Group Ltd
7 years ago
Thank you for your feedback. I am sorry to hear you are not happy with the installation. Regarding the condense waste we use a larger pipe to prevent freezing, however the weather we recently had was extreme and we tried to deal with the situation as best as we can. Looking at your notes this is best route for the condense pipe to go, and the condense shouldn’t freeze again under normal weather conditions. If you have any further questions please contact us on 01234 381007.
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Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
