Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Enable Holidays Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/enable-holidays-ltd | Feefo

Zobrazení všech 241 recenzí

Důvěryhodný zákazník

7 years ago

Datum nákupu: 03/11/2017

Helpful

Very helpful person on the end of the telephone

Matthew Watkins

Enable Holidays

7 years ago

Thank you for leaving a 5* review of our service! We hope you have a lovely time at the Bungalows Nautilus (https://www.enableholidays.com/Bungalows-Nautilus), please let us know about your holiday when you get back.

Mrs. Thorpe

Tyne & Wear

7 years ago

Datum nákupu: 07/11/2017

Co říká Mrs. Thorpe o Enable Holidays:

lovely experience

The fact that I could actually talk to someone who knew exactly what she was talking about and knew what my needs are was a big bonus.

Matthew Watkins

Enable Holidays

7 years ago

Thanks for your kind review. We take pride in taking the time to understand our clients needs and requirements to be able to provide you with a lovely holiday. We hope that you have a lovely time in Malta https://www.enableholidays.com/Malta - please let us know how your holiday was when you get back.

Důvěryhodný zákazník

7 years ago

Datum nákupu: 03/10/2017

Everything organised except wheelchair, this I organised via contact given. This was too small and took 2 days to rectify

Matthew Watkins

Enable Holidays

7 years ago

Thanks for your review, we hope you enjoyed your stay in Llandudno (https://www.enableholidays.com/Llandudno-Hotel---2). We're sorry to hear that you had an issue with the wheelchair from the contact that we provided you with but we're glad is was resolved.

Důvěryhodný zákazník

7 years ago

Datum nákupu: 04/08/2017

Looking forward to a well planned holiday.

Easy to book on the phone.Everything was sorted mobility equipment even flights.It's good to be able to talk the hoiday requirments with someone who seems to care.

Matthew Watkins

Enable Holidays

7 years ago

Thank you for the review. We really do care about all of our customers as we really want to provide the best service and holiday that we can. Please let us know about your holiday when you get back.

Recenze produktu

Mr. Garrett

Stevenage

7 years ago

Datum nákupu: 13/09/2017

Co říká Mr. Garrett o Enable Holidays:

It was good of them to come back with an answer so quick and explain why we had the problem. So i will be booking again for next year

Recenze produktu

Matthew Watkins

Enable Holidays

7 years ago

Thank you for leaving a review, we're glad you had a good time in Cyprus at the Capo Bay - https://www.enableholidays.com/Capo-Bay. We're looking forward to arranging another holiday in the future for you.

Regarding the flight seats - it is standard practice for all airlines that disabled passengers will be seated next to a window on a flight. You can find out more information here > https://www.ryanair.com/gb/en/useful-info/help-centre/faq-overview/Special-assistance/Cabin-seating-restrictions-for-customers-with-disabilities

MrColMawby

Wirral

7 years ago

Datum nákupu: 09/08/2017

Co říká MrColMawby o Enable Holidays:

Sad tale of what could have been a great holiday. Enable Holidays have re

Sara was most helpful although there were some hitches due to communication with The Llandudno Hotel. Unfortunately,due to illness, I had to cancel our holiday by letter to Sara on 1st. September...

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Matthew Watkins

Enable Holidays

7 years ago

Thank you for the review on our service, I'll pass the kind words on to Sara. It is unfortunate that you've had to cancel, please be aware that it does take 28 days to receive a cancellation invoice - Sara is doing her best to sort this for you asap.

We hope we can arrange another holiday to Llandudno (http://www.enableholidays.com/Llandudno-Hotel---2) for you in the future when you're feeling better.

MrColMawby

7 years ago

A sad story! Enable Holidays have refused to refund any of over £700 paid! I've never come across this approach before in many years of World Travel! I'll never book with them again. Col

Matthew Watkins

Enable Holidays

7 years ago

We apologise that we cannot refund you for this and we're disappointed that your review has changed from 4/5 to 1/5 as we have done our best by offering alternative dates for you.

Mrs. Fatir

Worcester

7 years ago

Datum nákupu: 23/05/2017

Co říká Mrs. Fatir o Enable Holidays:

Helpful and efficient

I would certainly recommend Enable holidays - they made it all so easy - also very helpful and informative

Matthew Watkins

Enable Holidays

7 years ago

Thank you for your review on our service. We hope you have a great time.

Recenze produktu

Ms. Finlay

7 years ago

Datum nákupu: 12/09/2017

Co říká Ms. Finlay o Enable Holidays:

My booking experience was good, Lucy put my mind at rest, I don't go on holiday until December so I can't comment on the actual holiday but so far very good.

Matthew Watkins

Enable Holidays

7 years ago

Thank you very much for leaving a review on our service. We hope you have a great time on your holiday.

Mr. Bush

Shipdham

7 years ago

Datum nákupu: 07/09/2017

Co říká Mr. Bush o Enable Holidays:

Prpairing to travel

Very professional and helpful nothing to much trouble

Matthew Watkins

Enable Holidays

7 years ago

Thank you for leaving a review, we hope you have a great time.

Důvěryhodný zákazník

7 years ago

Datum nákupu: 02/09/2017

Patient and knowledgeable staff.

Matthew Watkins

Enable Holidays

7 years ago

Thank you for leaving a review, we hope you have a great time in Tenerife. https://www.enableholidays.com/Mar-y-Sol

Neobdržel/a jste pozvánku k recenzi?

O Enable Holidays

At Enable Holidays we believe travel for disabled people should involve less work and more play. Each resort, hotel and apartment featured has been carefully assessed to ensure it is accessible and suitable for travellers with mobility impairments. We use a stringent auditing process covering a full range of detailed criteria which we create tailor-made holidays to suit your needs. We will make getting there easier too. Our experienced staff will make any special arrangements you may require for the airport, flights and transfers to the resort.

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0330 380 6800

108/109B JQ Modern, 120 Vyse Street, Birmingham, West Midlands, B18 6ND, United Kingdom

Proč věřit recenzím Feefo?