Very efficient service as ever! We have been a customer of Emerald Life for a few years and Steve is so patient and helpful. Easy to contact and to arrange insurance cover, providing a personal...
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Steve Wardlaw
Emerald Life
1 day ago
Clive. So glad that we were able to help and outline some of the issues. Thank you for your kind words.
Steve
Emerald Customer Service
Easy. Seems a good deal - won't know until it I get a problem of course
Competitive. Easy to use. Existing medical conditions not covered, but they do not ask for details - only that anything related to such a condition would not be covered.
The only slight problem I...
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Steve Wardlaw
Emerald Life
14 days ago
Dear Michael. Thank you for your kind words and we will also have someone look into the IT issue (for which many apologies).
Kind regards
Emerald Customer Service
Excellent customer service and extremely competitive on price
Excellent customer service and extremely competitive
on cost saving 1/3rd of premium compared to an alternative provider. Very easy to deal with.
Steve Wardlaw
Emerald Life
1 month ago
Dear Angela,
Thank you for your comments on our service and price. We are very glad that you enjoyed your dealings with us.
Kind regards
Emerald Customer Service
Excellent customer service and comms, thanks! Explained and resolved the issue without delays or problems, and kept me covered while waiting for the solution to be implemented.
Steve Wardlaw
Emerald Life
2 months ago
Dear John - thank you so much for your continued support!
Kind regards
Emerald Customer Service
Emerald exists because of the disappointing experiences that many of us have had when buying insurance.
We have removed discriminatory terms in our policies; terms that still exist with other insurers
We have added in features that reflect the diversity of today's society.
Our call centre and claims handling staff undergo Emerald-specific diversity training to meet the needs of ALL our customers.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Emerald exists because of the disappointing experiences that many of us have had when buying insurance.
We have removed discriminatory terms in our policies; terms that still exist with other insurers
We have added in features that reflect the diversity of today's society.
Our call centre and claims handling staff undergo Emerald-specific diversity training to meet the needs of ALL our customers.
