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Recenze společnosti Electricpoint.com

https://www.electricpoint.com
Hodnoceno
Výjimečná
Služba
4.8
/5
Produkt
4.7
/5

5

4

3

2

1

1,586

124

13

12

45

1,780

hodnocení za poslední rok

Zobrazení všech 7,670 recenzí
Důvěryhodný zákazník
8 years ago
Datum nákupu: 27/01/2017
Excellent service by Electricpoint.com
Excellent service and good prices too :)
Recenze produktu

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TC
Trusted Customer
9 years ago
Datum nákupu: 01/12/2015
Co říká Trusted Customer o Electricpoint.com:
Fast delivery
Received my product really quickly
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0
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TC
Trusted Customer
9 years ago
Datum nákupu: 08/08/2015
Co říká Trusted Customer o Electricpoint.com:
good communication, good technical knowledge
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0
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Důvěryhodný zákazník
9 years ago
Datum nákupu: 21/12/2015
Terrible!! Mid December to mid Jan I was left with only partial heating thanks to EP
I ordered two panel heaters around 17th December. They arrived and one was faulty. To cut a very long story short, it took me several e-mails, and phone calls, and considerable stress, plus a few...

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Allan
Electricpoint.com
9 years ago
Hello Humaira, as discussed we are entirely at fault here. This is one of those orders where everything that can possibly go wrong has gone wrong but it is of course no excuse. I do hope our offer too you in light of your situation goes towards redeeming Electricpoint somewhat. This certainly isn't our normal service. Kind Regards, Allan
Důvěryhodný zákazník
9 years ago
I am happy to say that despite the order being a poor experience, as soon as I contacted Allan/Electripoint to raise my disappointment they responded in an extremely prompt, considerate, apologetic and professional manner. I am very happy with the way this has been resolved, and feel reassured that actually customer service/satisfaction is of utmost important to this company, and that my experience was an unusual circumstance rather than how they normally treat customers. Thanks for concluding this in such a positive manner Allan. Best regards.
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Důvěryhodný zákazník
9 years ago
Datum nákupu: 07/12/2015
Dimplex girona
Very good!
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Důvěryhodný zákazník
9 years ago
Datum nákupu: 15/12/2015
One wrong item was sent with order, was easier and quicker for me to buy correct one locally, as it was a low priced item, than to get it replaced. Otherwise service and delivery were very good.
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Allan
Electricpoint.com
9 years ago
Apologies for that Peter, let me know if we an make it up too you in the future... Kind Regards, Allan
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Důvěryhodný zákazník
9 years ago
Datum nákupu: 18/12/2015
Initial telephone enquiry regarding product was good- promptly answered. buying online straightforward, and price reasonable. delivery was prompt. either product could have been a little cheaper or...

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Trusted Customer
9 years ago
Datum nákupu: 16/12/2015
Co říká Trusted Customer o Electricpoint.com:
Item Received Broken
The item I ordered did arrive via courier in good time and was the correct item. Upon opening the packaging which consisted of bubble wrap only. The item a strip light diffuser was smashed and...

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Allan
Electricpoint.com
9 years ago
Good Morning Damian, I have just found your email dated 17th December, I can only apologise it looks like it has been missed we had an extremely busy period leading up to Christmas, which is no excuse really. I will resolve this for you now. I would hope you give us another chance in the future... Kind Regards, Allan
TC
Trusted Customer
9 years ago
Many thanks for the refund Allen although a more prompt reply would have been welcomed.
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Allan
Electricpoint.com
9 years ago
Welcome Damian, sorry it took so long.
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Důvěryhodný zákazník
9 years ago
Datum nákupu: 14/12/2015
Efficient and prompt
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Trusted Customer
9 years ago
Datum nákupu: 09/12/2015
Co říká Trusted Customer o Electricpoint.com:
good honest product
Excellent
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O Electricpoint.com
Electricpoint.com are one of the UK's leading Electrical wholesalers, available both to the public and trade customers. We specialise in bringing you the lowest price for top quality products from brands such as Dimplex, Wylex and Megaman.
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0203 994 5470
Units 9 & 10, Ramac Way, London, Greater London, SE7 7AX, United Kingdom
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O Electricpoint.com
Electricpoint.com are one of the UK's leading Electrical wholesalers, available both to the public and trade customers. We specialise in bringing you the lowest price for top quality products from brands such as Dimplex, Wylex and Megaman.