Recenze společnosti easyhome

Thank you for leaving a review and bringing this matter to our attention. We apologize for any inconvenience you experienced. For both short-term and long-term rentals, it is necessary to complete all loan documents, including references and banking statements. Our delivery drivers carry a copy of these documents to verify information with the recipient. In your case, since the forms were not signed at the branch, the driver needed to obtain your signature upon delivery. We are pleased to hear that our delivery personnel ensured the chair was delivered and set up to your satisfaction. Providing a seamless and comfortable experience is our goal for all customers. However, we understand your concerns regarding the handling of your personal information and apologize for any discomfort this may have caused. It is not our intention for our delivery team to access or discuss your personal or financial details. Your privacy is extremely important to us, and we are committed to safeguarding your information. We will review our current procedures and provide additional training to our staff to ensure that personal data is handled with the utmost confidentiality and professionalism. We appreciate your feedback, as it helps us improve our services. If you have any further questions or require additional assistance, please feel free to contact us directly.