Missing items, poor organization, late and did not show up on time for delivery. Had…
Missing items, poor organization, late and did not show up on time for delivery. Had to go and pick up my furniture by myself and assemble it. No instructions, missing hard wear and item of...
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easyhome
easyhome
10 years ago
Thank you for your feedback! We want to deliver an excellent customer experience to every customer and it really sounds like we missed the mark on your recent delivery. A member of our customer service team will reach out to you tomorrow to get some more information about your experience. We’ll then work with the internal team and do our best to make it right. We appreciate your business and want to thank you again for letting us know!
I feel that easy home should lower there processing fee lower so people can afford to…
I feel that easy home should lower there processing fee lower so people can afford to actually get something I have been a customer for 5 years now and now it's getting to the point where it's to...
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easyhome
easyhome
10 years ago
Thanks for your feedback! I'm glad you were able to get the iPhone you wanted. At easyhome, we always want to be transparent and open. We help many hard working Canadians get the furniture, electronics and appliances they want, at payments they can afford. Processing fees help offset some of our administration costs, and help us keep the payments manageable for our customers. We know there are choices available, and want to thank you for choosing easyhome.
It was pretty good. It did take awhile but we did get it and I…
It was pretty good. It did take awhile but we did get it and I would have actually thought it would take longer.
easyhome
easyhome
10 years ago
Thanks for your feedback! I’m glad that you had a good experience at our store in Vernon BC. It sounds like we could have been a bit quicker in getting your order through to you. Our goal is to get you the products you ordered as quickly as possible so you can start enjoying them immediately!
Someone from our customer service team will be contacting you to get some additional details on what we could have done better to improve your overall experience.
We believe every person deserves a chance to live their life without that rambling worry money can bring. That’s why we offer flexible loans and lease payment plans to fit your budget and lifestyle – so you can focus on the things that matter. Go easy. Live your life.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
We believe every person deserves a chance to live their life without that rambling worry money can bring. That’s why we offer flexible loans and lease payment plans to fit your budget and lifestyle – so you can focus on the things that matter. Go easy. Live your life.