Thank you for sharing your feedback regarding your recent easyfinancial experience - a 1-star review is always a concern for us and we would really like to understand where we could've provided you with a better experience. Please give us a call directly at 1.888.502.3279 and speak to one of our customer service agents to discuss your experience further.
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Důvěryhodný zákazník
Ověřeno Feefo
6 months ago
The quick response was very much appreciated, from then on the assigned financial advisor helped all the way, step by step.
It was an easier process than I had anticipated.
The friendliness,...
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Důvěryhodný zákazník
Ověřeno Feefo
6 months ago
Great company Great people
Good customer service and relationship
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Důvěryhodný zákazník
Ověřeno Feefo
6 months ago
easy to work with
easy to work with
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Důvěryhodný zákazník
Ověřeno Feefo
6 months ago
I am not like this easyfinancial
Lesley
easyfinancial
6 months ago
Thanks for reaching out with your feedback - we are sorry to hear the overall experience you've had with easyfinancial services to date is not ideal. To better understand your concerns it would be best to speak to you on the phone - please give us a call directly at 1.888.502.3279 - we are open weekdays 8am to 8pm and weekends 10am to 630pm EST.
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Důvěryhodný zákazník
Ověřeno Feefo
6 months ago
Spammers
I didnt have the funds in my account and iwrote to them they passed the payement and then passed it another time and kept so i ended being -225 in my account after coupe nsf fee crazy people
Ramandeep
easyfinancial
6 months ago
Thank you for sharing your feedback. At Easyfinancial, we are committed to ensuring all customer concerns are addressed.
First and foremost, please accept our sincere apologies for the inconvenience you’ve experienced.
Upon reviewing your account, we found that the deferral request was submitted late. As a result, we were unable to process the deferral in time. Please note that loan payments begin processing three business days prior to the scheduled payment date, which means we are unable to make changes once the payment is in transit. To avoid this in the future, we kindly advise you to contact us at least four business days before your payment date if you wish to request a deferral.
We appreciate your understanding and thank you for being a valued customer.
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LW
Letonia Wint
Ověřeno Feefo
6 months ago
Co říká Letonia Wint o easyfinancial:
Great experience
The customer service was amazing and the funds was just in time and
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Důvěryhodný zákazník
Ověřeno Feefo
6 months ago
Le personnel est gentil, le processus a été rapide. Merci.
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Důvěryhodný zákazník
Ověřeno Feefo
6 months ago
Helped me to survive
Fast easy and efficient.
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Důvěryhodný zákazník
Ověřeno Feefo
6 months ago
Great experience!
It was great to deal with someone that understood your financial needs and work out a payment plan that I could handle
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.