Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Easybook Training Recenze | Hodnocení zákaznického servisu pro {{merchantUrl}} | Feefo

Zobrazení všech 1,305 recenzí

Důvěryhodný zákazník

10 years ago

I think your course was well run and good facilities lunch was OK

Důvěryhodný zákazník

10 years ago

Fantastic service very friendly and helpful staff. I would highly recommend.

Důvěryhodný zákazník

10 years ago

The telephone advisor (Lucy Tier) was really helpful and checked around my local area to…

The telephone advisor (Lucy Tier) was really helpful and checked around my local area to find a booking when the one in my town was not available and also clarified the expiry date on my certificate...

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Důvěryhodný zákazník

10 years ago

regularly display courses that don't run and have failed to call me back twice.

Easybook Training

10 years ago

Thank you for taking the time to provide feedback. As a booking facililty of training courses we rely on each of our accredited training partners to keep their course availability current. Should courses be cancelled or full then this will be reflected via our website and customers are no longer able to book these. From time to time courses will be cancelled if they do not reach the required delegate numbers stipulated by awarding bodies. In this instance we will always offer alternative date/location for our clients to choose from and should none of these be suitable a full refund will be provided. Regards Lucy

Důvěryhodný zákazník

10 years ago

All the staff are very helpful and lovely especially Lucy, they have always provided me…

All the staff are very helpful and lovely especially Lucy, they have always provided me with excellent service!

Důvěryhodný zákazník

10 years ago

As a school we found it extremely helpful to have an online system to book…

As a school we found it extremely helpful to have an online system to book without a single hiccup. The course was within easy distance and proved to meet our requirements to have a senior member of...

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Důvěryhodný zákazník

11 years ago

I am concerned that we had placed 11 people on your course for a SMSTS course,…

I am concerned that we had placed 11 people on your course for a SMSTS course, we still have not received any certificates neither have the attendees received any course information packs that were...

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Easybook Training

11 years ago

Thank you for taking the time to provide your review on our service, and for taking my call to discuss this in more detail. I am sorry to hear that you had concerns regarding the publications and certification and hope we have managed to clear this up. Books and certificates have already been provided for 5 of the delegates and once we receive address information for the other 6 these will also be posted. Certification for the CITB courses takes around 8 weeks so these will be posted 1st class recorded delivery as soon as we receive them. In the meantime we have e-mailed you with pass confirmation letters which will be sufficient for site. Regards Lucy

Důvěryhodný zákazník

11 years ago

Friendly quick service

Důvěryhodný zákazník

11 years ago

Clear Website, efficient booking process, immediate response on queries / booking confirmations.

Důvěryhodný zákazník

11 years ago

I fully enjoyed the hole course. I took so much away with me. Would not changed a…

I fully enjoyed the hole course. I took so much away with me. Would not changed a thing top marks

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Easybook Training

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?