Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Dobies Recenze | Hodnocení zákaznického servisu pro {{merchantUrl}} | Feefo

Zobrazení všech 9,811 recenzí

chris lloyd

Ověřeno Feefo

4 years ago

Co říká chris lloyd o Dobies:

plant order

simple ordering, products arrived in very good condition

Amy

Dobies

4 years ago

Thank you for your review. We are pleased to hear that you were happy with the ordering process and the products you have received. Kind Regards, Dobies.

Chris Jackson

Ověřeno Feefo

4 years ago

Co říká Chris Jackson o Dobies:

Poor specimens, poor value for money

The plants were and still are sickly weedy little specimens. I brought them on in the unseated greenhouse but I’m not sure they’ll make it through the winter

Amy

Dobies

4 years ago

Thank you for your review. We are sorry to hear that you were disappointed with the quality of products received, this is not how we would expect our products to reach you and we can only apologise for this. If you do ever have problems with the products that you receive please do get in touch with our Customer Service Team direct who will also try and resolve and problems with your order. Kind Regards, Dobies.

Jill Kyriakides

Ověřeno Feefo

4 years ago

Co říká Jill Kyriakides o Dobies:

Ruined plants

Hanging basket delivered sitting on its side in the box with soil and plants emptied out. I wrote to Dobies telling them this, thinking they would maybe speak to the shipping agent they use (yodel),...

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Amy

Dobies

4 years ago

Thank you for your review. We are sorry to hear that your hanging basket was disturbed during transit which led to the soil and plants being tipped out. We apologise that we have not responded to your email, we have checked our system using the email address provided and we are unable to locate an email, there may have been a system problem and we can only apologise for this. We have arranged a refund for you back to your original payment method and we sincerely apologise for any disappointment caused. Kind Regards, Dobies.

Důvěryhodný zákazník

Ověřeno Feefo

4 years ago

Excellent in all services

Excellent service and without doubt excellent selection of products to purchase.

Amy

Dobies

4 years ago

Thank you for your great review. We are pleased to hear that you were happy with the selection of products available. Kind Regards, Dobies.

Susan Fitch

Ověřeno Feefo

Weeting

4 years ago

Co říká Susan Fitch o Dobies:

First class

Easy ordering process. Fast delivery. Good quality plants

Amy

Dobies

4 years ago

Thank you for your review. We are pleased to hear that you were happy with all aspects of the service received and the quality of plants. Kind Regards, Dobies.

Ade Jordan

Ověřeno Feefo

4 years ago

Co říká Ade Jordan o Dobies:

Great products and prices - and how they package hanging baskets for transport is impressive. My only suggestion would be to introduce shipping notifications - given that delivery windows when you...

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Naomi

Dobies

4 years ago

Many thanks for your 5 star review. Your comments regarding our packaging are appreciated. If we have an email address for you we would normally send a despatch email once anything is on it's way to you so apologies if this was not the case. Thank you for taking the time to leave your comments, it is appreciated.

Důvěryhodný zákazník

Ověřeno Feefo

4 years ago

goods came quickly well packed and in good condition

Amy

Dobies

4 years ago

Thank you for your great review. We appreciate your positive feedback. Kind Regards, Suttons.

Důvěryhodný zákazník

Ověřeno Feefo

4 years ago

A good company to deal with.

Good website, quality of products excellent.

Amy

Dobies

4 years ago

Thank you for your review. We are pleased to hear that you are happy with the website and that you found the quality of products of a high standard. Kind Regards, Dobies.

Emily

Dobies

4 years ago

Thank you for your positive review, we appreciate your feedback and positive comments.

Důvěryhodný zákazník

Ověřeno Feefo

4 years ago

Excellent plants as always and posted as scheduled

Emily

Dobies

4 years ago

Thank you so much for your five star review. We appreciate your positive feeback and you taking the time to write this review. We are so happy to hear your order arrived promptly and your plants were excellent.

Důvěryhodný zákazník

Ověřeno Feefo

4 years ago

As always good quality plants and extremely well packaged. Cannot fault service.

Naomi

Dobies

4 years ago

Many thanks for your 5 star review. Your comments are appreciated.

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Dobies

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?