Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Dobies Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/dobies | Feefo

Zobrazení všech 8,728 recenzí

colin charlett

3 years ago

Datum nákupu: 14/09/2021

Co říká colin charlett o Dobies:

Happy customer

prompt delivery, good quality product. Very satisfied

Naomi

Dobies

3 years ago

Thank you for your 5 star review. I am pleased to hear you are happy with the delivery and quality of your order. Your comments are appreciated and thank you for taking the time to let us know.

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

3 years ago

Datum nákupu: 15/09/2021

Speedy delivery, well packaged.

Speedy delivery, good quality plants, well packaged.

Naomi

Dobies

3 years ago

Thank you for your 5 star review. I am glad to hear you are happy with our service.

Prohlédnout si celou recenzi zákazníka

D G Benson

3 years ago

Datum nákupu: 16/09/2021

Co říká D G Benson o Dobies:

Dobies poducts are great if they survive postage and are planted in a timely manner. They send me far too many irrelevant emails

Naomi

Dobies

3 years ago

Many thanks for leaving your review. I am sorry if you have had any issues with deliveries. If this is the case with any future orders please let us know. You can unsubscribe from our emails if you wish. Just scroll to the bottom of any email and click on "Unsubscribe here" Your feedback is appreciated and thank you for taking the time to let us know comments.

Prohlédnout si celou recenzi zákazníka

Marylyn Duffy

Isle of Wight

3 years ago

Datum nákupu: 14/09/2021

Co říká Marylyn Duffy o Dobies:

Brilliant service

Brilliant service and products to boot.

Naomi

Dobies

3 years ago

Thank you for your 5 star review. Your comments regarding our products and service are appreciated so thank you for taking the time to let us know.

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

3 years ago

Datum nákupu: 15/09/2021

Prompt delivery

Seeds arrived promptly. Can’t add more as not planting until next spring

Naomi

Dobies

3 years ago

Many thanks for your 5 star review. I am glad to hear the seeds arrived promptly and hope they grow to give you a good crop next year. Thank you for taking the time to leave your comments.

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

3 years ago

Datum nákupu: 14/10/2021

Good products poor customer service

Have less patronising members of staff who are actually interested

Naomi

Dobies

3 years ago

I am sorry if you have experienced poor customer service. I can confirm this is most unusual and our customer service team are normally polite, helpful and interested in helping with any queries. Your comments are appreciated and will be passed on.

Prohlédnout si celou recenzi zákazníka

Paula Smith

Devon

3 years ago

Datum nákupu: 14/09/2021

Co říká Paula Smith o Dobies:

Great plants, very healthy

yes I would always buy from Dobies, their plants are really good and never disappoint; Their packaging of plants is pretty good too, plants arrive in good condition

Naomi

Dobies

3 years ago

Thank you for your 5 star review. It is great to know that our plants never disappoint and our packaging is good. Thank you for taking the time to let us know. Your comments are appreciated.

Prohlédnout si celou recenzi zákazníka

Sue Watson

3 years ago

Datum nákupu: 13/09/2021

Co říká Sue Watson o Dobies:

Dead plants

Pansies that I ordered took too long to come and some were dead when they arrived. They did get replaced but would have preferred not to have to complain.

Naomi

Dobies

3 years ago

Thank you for taking the time to leave your review. I am sorry to hear the Pansy plants were delayed and some were not up to standard on arrival. I can see replacements were ordered and I hope they arrived safely. We do appreciated your comments and hope the plants do well for you.

Prohlédnout si celou recenzi zákazníka

Trevor Potten

3 years ago

Datum nákupu: 13/09/2021

Co říká Trevor Potten o Dobies:

Watch out for poor delivery times it kills plants

50% of plants were bad or dead

Naomi

Dobies

3 years ago

I am sorry if you are not happy with your order. I note your Bulbs were despatched 13th September and were delivered 15th September. Please let us know which of the Bulbs were not up to standard to enable us to help.

Prohlédnout si celou recenzi zákazníka

Neobdržel/a jste pozvánku k recenzi?

O Dobies

Dobies have been international suppliers of quality flower and vegetable seeds, bedding, bulbs, fruit bushes, trees, horticultural tools and products direct to gardeners since 1894. Dobies continues to build its reputation and loyal customers throughout the UK and worldwide.

Přečíst vše

0333 240 5933

Dobies, Long Road, Paignton, Devon, TQ4 7SX, United Kingdom

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Dobies

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?