Recenze společnosti Dobies

Thank you for your review. We are pleased to hear that you have been happy with the majority of the service that we have been able to provide and the quality of the products received. We are sorry to hear that you have had problems with our recent upgrade, unfortunately when transferring systems we did experience a few teething issues and we're sorry for any issues this has caused. Our web team are continually working behind the scenes to improve the online experience for our customers and we appreciate your feedback. Kind Regards, Dobies

Thank you so much for your 5 star review, we are so pleased to hear you are happy with the service and product you have received.

Thank you for taking the time to leave your 5 star review! We are so glad you are happy with the product you have received and it is keeping cats away from your flower beds.

Thank you for your review. We sincerely apologise with the problems that you have had with your order. We supply live products and make sure our customers receive their plants in excellent condition and at the optimum stage of development for growing on successfully. It is sometimes necessary to despatch plants a little earlier or later than originally planned and we are sorry for any inconvenience caused. Apologies that the response was slower than expected, our couriers had stated that they had delivered your order and therefore an investigation had to be raised. We have now arranged your refund and apologise for the problems you have had with this order. In relation to your request, we can see that you have been removed from our mailing lists however if the offers were already in the pipeline these ones will have still be sent out, you should then receive no further communication from ourselves. Kind Regards, Dobies

I am pleased to know the Strawberry plants arrived in an excellent condition. They should establish well over the Winter months and grow well for you during the Spring. I hope the plants provide you with a lovely crop of fruit.

Thank you for the positive review of your order. I am pleased to hear the plants arrived well packed, healthy and we have provided an excellent service. Your comments are appreciated and thank you for taking the time to get in touch.

Many thanks for taking the time to leave your positive review. I am pleased to know your plants arrived in a good condition. We do value you as a customer and thank you for your great feedback.

Many thanks for taking the time to leave your review, we are pleased to hear you are happy with the service and products you have received.

Many thanks for taking the time to leave your review, your comments are appreciated.

Thank you for leaving your positive review. I note there was a delay with the order but can see the Roses were despatched earlier this month. I would expect the Roses to establish over the Winter and grow well for you next year. Your feedback is appreciated so thank you for taking the time to get in touch.

We are ever so sorry to hear your comments, this certainly does not sound like the standard of quality we expect from our products. If you would like to contact our customer service team directly we will be more than happy to look into this further for you. Thank you for your review and we look forward to hearing from you.