The service we received from Head Office was of a very high standard and nothing was too much trouble. Both my wife and I were very much looking forward to the holiday after having received such...
Přečíst další
Recenze produktu
Alex Helsby
Distant Journeys
10 years ago
Thank you for your feedback. It is really pleasing to hear that you had excellent service in the UK and from your Tour Manager in Australia, and had a good time with your fellow travellers. Naturally, we were disappointed to hear some of the hotels did not meet your expectations. Please be assured that we will be using your feedback, as well as that of our other travellers, as we review which hotels to feature in future. On top of that, a member of our team is travelling to Australia later this month as part of our ongoing process of reviewing hotel standards. Finally, thank you for advising us about the issue in Dubai. We are looking into how we can include public holiday details into our customer travel documents in future. With best wishes from the Distant Journeys Team.
Booking process was smooth with appropriate pre information.
They happily accommodated my request to fly a week early and join up in Melbourne
The trip was excellent, well planned and researched, led...
Přečíst další
Recenze produktu
Datum nákupu: 24/07/2015
0
Sdílet
DO
Dooling
Ověřeno Feefo
Halifax
10 years ago
Co říká Dooling o Distant Journeys:
This holiday was arguably the best holiday that we have ever had, everything that was organised went as smooth as clockwork, and we would recommend Distant Journeys to our friends, we changed part of...
Excellent service. Although we rang the UK Office on several occasions, often about very minor matters, the phone was always answered immediately and we were given polite and informed answers to our...
Přečíst další
Recenze produktu
Datum nákupu: 05/02/2016
0
Sdílet
SY
SYG
Ověřeno Feefo
Berwick-upon-Tweed
10 years ago
Co říká SYG o Distant Journeys:
Every contact I had with the office was met with courtesy, friendliness and knowledge. It made me feel confident about the holiday.
Very helpful when we wanted to amend our booking, nothing was to much trouble.
Recenze produktu
Datum nákupu: 05/02/2016
0
Sdílet
VW
Vivien Wood
Ověřeno Feefo
Dorset
10 years ago
Co říká Vivien Wood o Distant Journeys:
Excellent company to deal with, always professional and polite and nothing is too much trouble. All paperwork, itineraries etc. were of a really good quality. The price of the holiday was excellent...
Excellent service from very friendly UK staff from point of booking till departure. Very accommodating regarding any changes that we wanted to make to the scheduled trip.
Booking the holiday was simple and straightforward. The whole tour was well organised with excellent local guides.
The only two negative comments I can make are the timings of some of the flights...
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
