Only needed to contact the office a couple of times, but how refreshing to speak directly to a real person. Whoever I spoke to knew immediately exactly what was need and was full of help and very...
Very friendly, helpful and informative staff while researching and booking this holiday. Always available when telephoning their office and always answered my questions fully.
The booking process...
The UK Team sent us the wrong dates for meeting the group in NZ, passed on the wrong information to the in country team in Singapore and their emergency numbers were unavailable when we tried to...
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Alex Helsby
Distant Journeys
10 years ago
Thank you for taking the time after your holiday to discuss the mix up at the beginning of your holiday. We would like to apologise for the frustration and inconvenience caused by the incorrect date on the email you received. Our investigation into this mix up found that the information on your travel documents showed the correct date and times. However, an earlier email your received from us indicated an incorrect date. This was as a result of an error on the part of the person sending the email, for which we are truly sorry. Kind regards from the Distant Journeys Team.
The purchase of the holiday was very easy and distant journeys kept me informed of any progress all the way through. I would consider using the company again and would recommend it to friends and...
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Recenze produktu
Datum nákupu: 03/02/2016
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
10 years ago
Good but fewer people on coach would be a plus. Need to get rooms earlier in the evening, no later than 5pm
Recenze produktu
Datum nákupu: 01/02/2016
0
Sdílet
CO
Cole
Ověřeno Feefo
Ornmskirk
10 years ago
Co říká Cole o Distant Journeys:
Very friendly and helpful staff, we went to see them a the office is just around the corner.
Went to visit them in their offices before we booked and they were helpfulness itself and answered all of our queries. Also met one of the Directors at this year's Manchester Travel Show just before...
Distant Journeys provided a first class service. Giving us a proper itinerary for our dates was very helpful. When ever I phoned I got excellent information. I will recommend them and use...
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
