Very helpful when we wanted to amend our booking, nothing was to much trouble.
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Vivien Wood
Dorset
9 years ago
Datum nákupu: 05/02/2016
Co říká Vivien Wood o Distant Journeys:
Excellent company to deal with, always professional and polite and nothing is too much trouble. All paperwork, itineraries etc. were of a really good quality. The price of the holiday was excellent...
Excellent service from very friendly UK staff from point of booking till departure. Very accommodating regarding any changes that we wanted to make to the scheduled trip.
Booking the holiday was simple and straightforward. The whole tour was well organised with excellent local guides.
The only two negative comments I can make are the timings of some of the flights...
Would have been excellent if not for total mess up on last lleg of journey home.
Courier was brilliant everything well organised. All hotels except one were perfect and all transportation ran...
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Alex Helsby
Distant Journeys
9 years ago
Thank you for your comments regarding your recent holiday. We were very sorry to hear about the problems you experienced with your transfers in Bangkok, and we are pleased that we were able to help you find alternative transport to the airport. Thank you for taking the time to discuss the problem further on your return and that we were able to arrange a full refund for your taxi fare. We’re delighted that your overall holiday experience was excellent. Kindest regards, the Distant Journeys team.
PT
Pinder Terry
9 years ago
Quite insulting to be told you were happy in helping us to find alternative transport to the airport.
Any idiot could think I will get a taxi.
Friendly speedy response to any querie expert advise. With only 3 months to my holiday they changed my arrangements to stay over in Sydney but continue with stopover in Singapore as originally...
Comforting that when ringing you were not faced with a menu of choices on the keypad. Staff were very helpful and would take time to listen to requests and adhere to them if they could. I would...
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Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.