Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Discovery Bank Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/discovery-bank | Feefo

Zobrazení všech 3,504 recenzí

Willem

3 years ago

Datum nákupu: 14/04/2022

Co říká Willem o Discovery Bank:

Yes for sure, prompt service and excellent feedback and maintenance

Discovery Bank

3 years ago

Hi Willem Thank you for your five star review😊 We are delighted to have and keep you onboard. Regards, Discovery Bank Team

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

3 years ago

Datum nákupu: 05/04/2022

It was so easy and quick to open an account

Discovery Bank

3 years ago

Hey there Thank you for your five star review 😃 Welcome to the future of banking. Regards Discovery Bank Team

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

3 years ago

Datum nákupu: 01/04/2022

They promised to call me back after a few minutes but no one did. I still can’t use the app. Which doesn’t make it good customer service for a new client.

Discovery Bank

3 years ago

Hi There We are sorry to hear that, are you still having troubles with the bank app? Regards, Discovery Bank Team

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

3 years ago

Datum nákupu: 13/04/2022

Discovery Bank is extremely professional. Kind and friendly staff and they really assist you very well. Thank you so much for this hearty welcome at your bank and the excellence service.

Discovery Bank

3 years ago

Hi there Thank you for your five star review😊 Our intention is to make your experience of first class quality. Regards, Discovery Bank Team

Prohlédnout si celou recenzi zákazníka

Rakhil

Stockholm

3 years ago

Datum nákupu: 13/04/2022

Co říká Rakhil o Discovery Bank:

Discovery bank was very efficient and streamlined.

Discovery Bank

3 years ago

Hi Rakhil Thank you for your four star review. We are glad you got to experience what Discovery Bank is all about 😊 Regards The Discovery Bank team

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Ruan

Bethal

3 years ago

Datum nákupu: 10/04/2022

Nahraná média

Zobrazit všechna média (1)

Co říká Ruan o Discovery Bank:

Availability and verification

Having to take a selfie every time before making a payment is not always possible, as I am working outside in the field in the evening, there is not always sufficient lighting, I struggle to get my...

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Discovery Bank

3 years ago

Hi Ruan Thank you for your feedback. We try by all means to have the best security for our clients. The App will ask you to take a selfie to verify that it is you that is making the payment and not somebody else (for security purposes). We do regular maintenance during morning hours to ensure that you can enjoy a glitch-free app. However, this is not a daily thing so should you experience this regularly in the future, please don't hesitate to contact us on: 0800 07 96 97, toll-free, 24/7.

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Monica

611A Rita Street Moreletapark

3 years ago

Datum nákupu: 16/04/2022

Co říká Monica o Discovery Bank:

Service are excellent, on time as they keep you posted with the hole process and time frame is unbelievable will recommend them to friends and families.

Discovery Bank

3 years ago

Hi Monica Thank you for your 5 star review. We are glad you got to experience what Discovery Bank is all about. Can't wait to hear from your Family and Friends 😂 Regards The Discovery Bank team.

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Conrad

3 years ago

Datum nákupu: 20/04/2022

Co říká Conrad o Discovery Bank:

Great call centre, poor app

The agent assisting me was quick efficient and helpful. The app itself is much less helpful.

Discovery Bank

3 years ago

Hi Conrad Thank you for your four star review We are glad our bankers were able to assist you. Should you need any assistance with the Discovery Bank app, please don't hesitate to contact us on: 0800 07 96 97. Regards The Discovery Bank team

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

3 years ago

Datum nákupu: 19/04/2022

Everything is user friendly especially the banking App.

Discovery Bank

3 years ago

Hi There Thank you for your five star review. As a digital bank, this sounds like music to our ears 😊 Regards The Discovery Bank team

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Kagisho

SANDTON

3 years ago

Datum nákupu: 17/04/2022

Co říká Kagisho o Discovery Bank:

Great experience

It was very quick and easy to open an account. Getting the card was also hassle free.

Discovery Bank

3 years ago

Hi Kagisho Thank you for the Four star review. We are glad everything was smooth sailing from you. Happy Banking 💃 Regards The Discovery Bank team

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Neobdržel/a jste pozvánku k recenzi?

O Discovery Bank

Discovery Bank shares the value that clients create – by managing their money well – back with them through unprecedented interest rates and rewards. With us, you have access to the most advanced digital banking offering in the market. Our banking app’s innovative features, like Discovery Pay, Live Assist and Smart Vault, give clients a cutting-edge banking experience wherever they are. With Vitality Money, they can get personalised rewards like Dynamic Interest Rates and exciting lifestyle and travel discounts – plus, earn Discovery Miles.

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0027 11 529 2888

1 Discovery Place, Sandhurst, Sandton, Gauteng, 2196, South Africa

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Discovery Bank

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?