Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

DisabledHolidays.com Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/disabledholidays-com | Feefo

Zobrazení všech 4,036 recenzí

Důvěryhodný zákazník

11 years ago

Datum nákupu: 05/09/2013

A First class service from a first class company. Very friendly and helpful staff who are…

A First class service from a first class company. Very friendly and helpful staff who are dedicated to help you with all their knowledge in providing you a great holiday.

DisabledHolidays.com

11 years ago

Brilliant. So good to hear that. I will pass on your comments to Gillian who helped you. Many thanks Paul Nadin Managing Director

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

11 years ago

Datum nákupu: 07/01/2014

Very good, very helpful, very easy, don't have to worry about anything as they take…

Very good, very helpful, very easy, don't have to worry about anything as they take care of it all.

DisabledHolidays.com

11 years ago

Fantastic! So glad you had a good experience. I will pass on your comments to the person who helped you (Beth). Many thanks Paul Nadin Managing Director

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

11 years ago

Datum nákupu: 22/10/2013

Excellent first stage service, however, a few issues following this! Just hoping that the cruise…

Excellent first stage service, however, a few issues following this! Just hoping that the cruise is as suitable as was told for disabled traveller!

DisabledHolidays.com

11 years ago

Thank you for your feedback. I'm glad we did well to begin with but sorry to hear that you experienced some issues. I will personally look into this and make sure we put them right. Many thanks Paul Nadin Managing Director

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

11 years ago

Datum nákupu: 18/12/2013

Assistance over the phone was excellent - very helpful. Information on the property lacked a…

Assistance over the phone was excellent - very helpful. Information on the property lacked a map or specific location so had to look it up on the OS map!

DisabledHolidays.com

11 years ago

Thank you for taking the time to point out a specific issue. I am very sorry that you didn't get a map. It's our job to make sure that you do get a map and for some reason this didn't happen. I will personally look into this to make sure it doesn't happen again. The person who you spoke to on the phone was Kay. I will thank her for assisting you so well. Many thanks Paul Nadin Managing Director

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

11 years ago

Datum nákupu: 02/10/2013

Always very helpful and friendly

DisabledHolidays.com

11 years ago

Glad to hear we served you well. I will thank Nalalie for helping you. Many thanks Paul Nadin Managing Director

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

11 years ago

Datum nákupu: 04/08/2013

Staff were really helpful, information provided about the holiday was really good

DisabledHolidays.com

11 years ago

Brilliant. So good to hear that. Beth is a star! Many thanks Paul Nadin Managing Director

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

11 years ago

Datum nákupu: 20/01/2014

Very helpful service on the phone.

DisabledHolidays.com

11 years ago

So good to hear that. I will thank Abbey for doing such a great job. Thanks for your feedback. Many thanks Paul Nadin Managing Director

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

11 years ago

Datum nákupu: 09/01/2014

There was a prompt response to my initial enquiry and the team were able to…

There was a prompt response to my initial enquiry and the team were able to meet my needs by offering alternative accommodation. A good service

DisabledHolidays.com

11 years ago

Good to hear we served you well. I will thank Gillian for helping you. Many thanks Paul Nadin Managing Director

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

11 years ago

Datum nákupu: 03/01/2014

very helpful

DisabledHolidays.com

11 years ago

So glad we did it right for you. I will pass on your comment to Rebecca who helped you. Many thanks Paul Nadin Managing Director

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

11 years ago

Datum nákupu: 31/01/2014

First time I have used DHD and so far I am quite impressed and am…

First time I have used DHD and so far I am quite impressed and am looking forward to possible future bookings

DisabledHolidays.com

11 years ago

Fantastic. Our number one priority is to impress our customers so much that they keep on coming back. I will pass on your comments to Gillian who helped you. Many thanks Paul Nadin Managing Director

Prohlédnout si celou recenzi zákazníka

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O DisabledHolidays.com

We are a specialist travel agency who arrange holidays for people with disabilities. We work with many tour operators and specialist suppliers to create thousands of holidays in the UK and abroad including city breaks, tours and cruises.

Přečíst vše

0161 804 9898

Albion House, 163-167 King Street, Dukinfield, Greater Manchester, SK164LF, United Kingdom

Proč věřit recenzím Feefo?