Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze společnosti Directline Flights

https://www.directline-flights.co.uk

Directline Flights have been helping customers to compare and book flights since 2007.

Služba

hodnocení za poslední rok

Zobrazení všech 17,581 recenzí

Důvěryhodný zákazník

3 years ago

Will use this service for all of my bookings thank you very much

The service I received from Tracy was excellent as am not very good at booking in for my flight she helped me and talked me through everything

Důvěryhodný zákazník

3 years ago

First flight for over two years! Out of practice!

Everyone I spoke to was helpful, knowledgeable and friendly

Ms Hughes

3 years ago

Co říká Ms Hughes o Directline Flights:

I asked for special assistance but have not heard a word

Sara Bradley

Directline Flights

3 years ago

Dear Mrs Hughes, Thanks for your feedback. I can see that you contacted easyJet directly to arrange your assistance. I am sorry that they have not yet responded, they are working through the request in strict date order. As your flight is not for a month I expect that they will be in touch with you nearer the time to confirm the arrangements. You are welcome to call easyJet on 0800 260 6686, the best time to call is at 0800 in the week, or at any time on a Sunday, as you are likely to get straight through to them more quickly. Best regards Sara Customer Service Team.

Mrs Collins

West Kent

3 years ago

Co říká Mrs Collins o Directline Flights:

All made easy.

I am in my 70’s and not so quick as I used to be but each step of the booking was made easy. When I had finished and printed it all out I patted myself on the back, and all thanks to Directline...

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Důvěryhodný zákazník

3 years ago

All good..

Mr Mazzotta

3 years ago

Co říká Mr Mazzotta o Directline Flights:

i phoned to cancel my flight she told me to go my local tui shop .

Sara Bradley

Directline Flights

3 years ago

Dear Mr Mazzotta Thanks for your feedback. Our phone and email records show that we have never received a call or email from you, perhaps you called TUi directly and were asked to visit one of their shops by a TUI agent? We would never instruct a customer to do this as this is something we can, and do help with. If you still require assistance please let me know. Best regards Sara Customer Service Team.

Mr Garner

3 years ago

Co říká Mr Garner o Directline Flights:

Knowledgeable,helpful,easy to deal with.

As always , my questions were answered in a detailed and friendly way, thank you Gemma

Důvěryhodný zákazník

3 years ago

Would use again and if asked would recommend

The service was so good that I didn't realise I was using Directline Flights service.

Mr Arnold

3 years ago

Co říká Mr Arnold o Directline Flights:

Nice and easy with no stress.

Důvěryhodný zákazník

3 years ago

Easy peasy. Thank you

Easy and quick. No problem encountered. Will use again.

Neobdržel/a jste pozvánku k recenzi?

Proč věřit recenzím Feefo?

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