Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze společnosti Directline Flights

https://www.directline-flights.co.uk

Directline Flights have been helping customers to compare and book flights since 2007.

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hodnocení za poslední rok

Zobrazení všech 17,581 recenzí

Důvěryhodný zákazník

10 years ago

In view of the fact I had to cancel my flight for medical reasons I…

In view of the fact I had to cancel my flight for medical reasons I was offered an alternative which was not suitable but I did appreciate the offer / Bell

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Důvěryhodný zákazník

10 years ago

service good. Had to alter my baggage and everyone was very helpful. easy instructions

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Důvěryhodný zákazník

10 years ago

Good communication

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Důvěryhodný zákazník

10 years ago

Very easy to book and excellent customer service, thankyou

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Důvěryhodný zákazník

10 years ago

Delay in responses ,often no one available when you ring even in office hours hours…

Delay in responses ,often no one available when you ring even in office hours hours a recorded message simply tells you what the office hours are .The actual booking when you eventually get it done...

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Directline Flights

10 years ago

I am very sorry that you had difficulty getting through to us. We get this right most of the time, but the occasional spike in calls stretches our resources. A Bradley, Managing Director

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Důvěryhodný zákazník

10 years ago

The booking was relatively easy but then I received an email stating the booking was…

The booking was relatively easy but then I received an email stating the booking was not made and that I needed to re-book. If I had I would have been charged twice. Contacting them (directline...

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Directline Flights

10 years ago

Thanks for the feedback and for replying to my follow-up emails. We're making some changes as a result. I'm glad we've been able to sort this out to your satisfaction. A Bradley, Managing Director

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Důvěryhodný zákazník

10 years ago

No fuss...great to talk to a real person!...excellent communication...ending with a very satisfied customer.

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Důvěryhodný zákazník

10 years ago

friendly and very efficient

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Důvěryhodný zákazník

10 years ago

It was easy to do and I was happy with the outcome.

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Důvěryhodný zákazník

10 years ago

We had no problems booking, everything was handled in a professional way. Pity more companies were…

We had no problems booking, everything was handled in a professional way. Pity more companies were not like these. Dave Bond

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